24-045 Operations Duty Supervisor-Permanent Full Time PFT
2 weeks ago
Operations Duty Supervisor
Are you organized, can balance many different tasks and can work autonomously? Are you capable of working in emotional and high stress situations? Are you good at solving problems? Then this might be the perfect fit for you
The Duty Supervisor (DS) performs activities required to meet the needs of our paramedic and operations teams. The DS will perform specialized tasks requiring time and attention and will utilize specialized programs such as EMS Manager, work with NCC/SCC/CCC dispatch and ensure all scheduling requirements are met for each station in community. Excellent computer and communication skills and knowledge of EMS and Associated Ambulance’s collective agreements are an asset. Attention to detail and critical thinking is essential.
Critical Competencies for success in this role are the following:
- triage front-line inquiries to efficiently manage resources
- provide guidance and assistance on managing patient transfers
- assist in the coordination and scheduling of resources (employees and assets)
- prioritize and coordinate responses to calls, return to service and out of service of assets and employees
- dispatch and deploy staff according to written schedules, work orders, priorities, or protocols
- monitor employee workloads, locations, and safety and implement fatigue management protocols based on prescribed procedures
- manage and deploy information technology and medical orders for front line crews
- liaise with Scheduling supervisor to support and manage workloads during after hour operations
- review overtime and duty expense forms for accuracy, adjust as required and approve in accordance with payroll procedures
- prepare and complete data reporting for leadership as required
- provide organizational communication that impact front-line delivery of services across the Province
- record and log personnel interactions, incident reporting and directions for follow-up
Working Conditions:
- Expected: 50-60% on phone with front lines staff and external dispatch. Expected to remain professional when faced with difficult situations.
- Fast-paced and intense with many time constraints, outside pressures and simultaneous activities; required to prioritize, follow-up and escalate internally in addition to answering employee inquiries.
- Will require shift work
- This position works a four (4) on four (4) off rotation – two (2) day shifts followed by two (2) night shifts with On-Call. (1825 hours/annum)
- Day Shifts 0700 to 1700
- Evening Shifts 1600 to 0200 (On-call 0200 to 0700)
- Must be able to work without constant, direct supervision.
- This position works a four (4) on four (4) off rotation – two (2) day shifts followed by two (2) night shifts with On-Call. (1825 hours/annum)
Employment Requirements:
- Emergency Communications and Response Certificate or unrestricted registration with Alberta College of Paramedics (ACoP); recommended, not required. Equivalent experience may be considered.
- Excellent attention to detail and computer skills.
- Outstanding communication & customer service skills.
- Ability to make decisions under intense pressure
- Expert communication skills
- Knowledge of / being able to work with Collective Agreements and ability to incorporate company policy to make informed decisions
Assets:
- Proficiency in the use of Microsoft Office, Word and Excel.
- Courteous telephone manner is required.
- Good working knowledge of Alberta geography, rural communities and EMS scheduling and resource management.
- Must be reliable and flexible.
About Associated Ambulance:
With over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest Ambulance Operator in the province. We provide ALS & BLS services to 21 locations in rural Alberta. If you are looking to jump-start your career, please join our Associated Ambulance Team. We Are Here For Life
Additional Perks
- Fully comprehensive Health & Dental benefit package
- Bountiful taxable spending account
- Flexible schedules for work-life balance
- RRSP-DPSP matching program
- Opportunity to support our rural Alberta communities
Associated Ambulance is committed to the principles of employment equity. Only the candidates selected for an interview will be contacted and we may use your application for consideration in future postings.
This posting will close May 10th.
#J-18808-Ljbffr-
Edmonton, Canada Associated Ambulance & Services (Whitecourt) Ltd Full timeOperations Duty Supervisor Are you organized, can balance many different tasks and can work autonomously? Are you capable of working in emotional and high stress situations? Are you good at solving problems? Then this might be the perfect fit for you! The Duty Supervisor (DS) performs activities required to meet the needs of our paramedic and operations...
-
Edmonton, Canada Associated Ambulance Full timeOperations Duty Supervisor Are you organized, can balance many different tasks and can work autonomously? Are you capable of working in emotional and high stress situations? Are you good at solving problems? Then this might be the perfect fit for you! The Duty Supervisor (DS) performs activities required to meet the needs of our paramedic and operations...
-
Edmonton, Canada Associated Ambulance Full timeOperations Duty Supervisor Are you organized, can balance many different tasks and can work autonomously? Are you capable of working in emotional and high stress situations? Are you good at solving problems? Then this might be the perfect fit for you! The Duty Supervisor (DS) performs activities required to meet the needs of our paramedic and operations...
-
Edmonton, AB, Canada Associated Ambulance Full timeOperations Duty Supervisor Are you organized, can balance many different tasks and can work autonomously? Are you capable of working in emotional and high stress situations? Are you good at solving problems? Then this might be the perfect fit for you! The Duty Supervisor (DS) performs activities required to meet the needs of our paramedic and operations...
-
Supervisor (Permanent, Full-Time)
4 weeks ago
Edmonton, AB, Canada 1822803 Alberta Ltd. oa Q Nails Full timeVolunteer Experience · Work Experience · Work & Career Job Type: Full time and Permanent 00 per hour, 35 hours per week Secondary (high) school graduation certificate Assist clients/guests with special needs – Ensure smooth operation of computer equipment and machinery – Train staff/workers in job duties, safety procedures and company policies...
-
Edmonton, Canada Associated Ambulance & Services (Whitecourt) Ltd Full timeOperations Duty Supervisor Are you organized, can balance many different tasks and can work autonomously? Are you capable of working in emotional and high-stress situations? Are you good at solving problems? Then this might be the perfect fit for you! The Operations Duty Supervisor (DOps) performs activities required to meet the needs of our paramedic and...
-
24-046: Regional Support Supervisor
5 days ago
Edmonton, Alberta, Canada Associated Ambulance & Services (Whitecourt) Ltd Full timeWith over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest service provider in the province. We provide ALS & BLS services to 24 locations across rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start or extend your...
-
24-046: Regional Support Supervisor
5 days ago
Edmonton, Canada Associated Ambulance & Services (Whitecourt) Ltd Full timeWith over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest service provider in the province. We provide ALS & BLS services to 24 locations across rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start or extend your...
-
24-046: Regional Support Supervisor
2 weeks ago
Edmonton, Alberta, Canada Associated Ambulance & Services (Whitecourt) Ltd Full timeWith over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest service provider in the province. We provide ALS & BLS services to 24 locations across rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start or extend your...
-
Respiratory Care Practitioner
6 days ago
Edmonton, Canada Alberta Cardiology and Medical Full time**Alberta Cardiology and Medical Consultants Inc.** We at Alberta Cardiology and Medical Consultants are committed to enhancing the quality of life of those we serve through comprehensive patient care and testing. We feel that this approach leads to improved compliance which results in better patient outcomes. With us, people in need of timely...
-
24-035 Regional Support Supervisor: Edmonton Ift
4 weeks ago
Edmonton, Alberta, Canada Associated Ambulance & Services (Whitecourt) Ltd Full timeWith over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest EMS service provider in the province. We provide ALS & BLS services to 24 locations across rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start or extend...
-
Construction Supervisor
4 weeks ago
Edmonton, AB, Canada Renovation King General Contractors Ltd. Full timeVolunteer Experience · Work Experience · Work & Career ~ NOC Job Code/Title: 72013 - Residential Construction Supervisor Renovation King General Contractors Ltd is looking to hire Residential Construction Supervisor (TEER 72013) on a permanent Full time Basis 00 per hour Supervise workers and projects Train or arrange for training Benefits:...
-
Retail Store Supervisor Full Time
7 days ago
Edmonton, AB, Canada Yasmin House of Islamic Clothing Inc Full timeVolunteer Experience · Work Experience · Work & Career Retail store supervisor (Yasmin House of Islamic Clothing Inc) Retail store supervisor Yasmin House of Islamic Clothing Inc. Permanent employment /Full time Day, Morning, Weekend Languages : English Secondary (high) school graduation certificate Supervise staff (apprentices, stages...
-
Operations Manager, Full-time
4 weeks ago
Edmonton, Canada Executive Flight Centre Group Ltd Full timeExecutive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all...
-
Operations Supervisor
4 weeks ago
Edmonton, Canada Alpine Building Maintenance Full time**Job Title**: Operations Supervisor **Status**: Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. **Location**: Calgary and Edmonton and Surrounding Areas, AB **Salary**: $50,000 to $60,000 based on experience **Company Overview**: Alpine has grown to become one of...
-
Operations Supervisor
3 weeks ago
Edmonton, Canada Alpine Building Maintenance Full time**Job Title**: Operations Supervisor **Status**: Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. **Location**: Calgary and Edmonton and Surrounding Areas, AB **Salary**: $50,000 to $60,000 based on experience **Company Overview**: Alpine has grown to become one of...
-
24-007 Scheduling Clerk
4 weeks ago
Edmonton, Canada Associated Ambulance Full timeAssociated Ambulance has been providing emergency medical services (EMS) to rural Alberta for more than 40 years and is currently the largest single EMS provider under contract to Alberta Health Services (AHS), providing EMS services in 23 communities across the province. We are currently seeking 2 self-motivated, tech-savvy professionals to provide vital...
-
Operations Supervisor
3 weeks ago
Edmonton, Canada Alpine Full timeJob Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: Calgary and Edmonton and Surrounding Areas, AB Salary : $50,000 to $60,000 based on experience To ensure that you receive emails from us regarding your candidacy, we...
-
Maintenance Technician
2 weeks ago
Edmonton, AB, Canada Homeward Trust Edmonton Full timeHomeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton’s Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people....
-
CNC Milling Operator
4 weeks ago
Edmonton, Canada Plainsman Mfg. Inc. Full timePlease attach a cover letter. Resumes without letters will not be considered. Plainsman Mfg. Inc. is looking to hire multiple ** **(We also have other shifts available, please search for other job postings). - ** Hours: Monday - Friday ; 7am to 3:30pm**: - ** MUST be an experienced mill & lathe operator, preferred 5+ years of experience.**: - ** Can work...