Reservation Manager

6 days ago

Vancouver, Canada U-Haul Full time

OverviewU-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent. U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.U-Haul OffersPaid holidays, vacation, and sick days, if eligibleCareer stabilityGym Reimbursement Program, if eligibleOpportunities for advancementValuable on-the-job trainingYou Matter Program (EAP)Mindset App ProgramWellness ProgramsReservation Manager Agent ResponsibilitiesAssist with calls from and to customers.Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers\' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.Assist with the Company’s U-Box portable storage product.Minimum QualificationsHigh school diploma or equivalentWorking knowledge of office equipment such as multiline phones, phone etiquette, Word and emailProficient in customer service, time management and multitaskingSeniority levelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesRetailLocationsCapilano 5, British Columbia, CanadaBurnaby, British Columbia, CanadaCoquitlam, British Columbia, Canada #J-18808-Ljbffr

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