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Operational Engineer Amazon Connect

4 weeks ago


Mississauga, Canada J&M Group Full time

Operational Engineer – Amazon Connect & AWS Infrastructure Join to apply for the Operational Engineer – Amazon Connect & AWS Infrastructure role at J&M Group. Job Details Posted 3 days ago — Be among the first 25 applicants. Key Responsibilities Design, implement, and maintain Amazon Connect contact center environments integrated with other AWS services. Build and manage CI/CD pipelines using tools such as Jenkins, GitLab CI, and Terraform/CloudFormation. Configure and optimize Splunk for centralized log management and analytics. Set up and monitor system health and metrics using Amazon CloudWatch. Administer and troubleshoot Kubernetes clusters for containerized deployments. Enforce AWS governance and security best practices, policies, and compliance requirements. Collaborate with developers, cloud engineers, and security teams to resolve operational issues. Automate routine tasks and build dashboards for real-time monitoring and reporting. Must-Have Skills Bachelor's degree in Computer Science, IT, or related field. 2+ years of experience in cloud infrastructure, preferably AWS. Strong expertise in Amazon Connect and related AWS services. Proficiency in scripting: Python, Bash. Hands-on experience with Infrastructure as Code (IaC) tools: Terraform, CloudFormation. Working knowledge of CI/CD tools: Jenkins, GitLab CI. Strong knowledge of Splunk, CloudWatch, and Kubernetes. Deep understanding of cloud security and governance policies. Excellent communication, documentation, and problem-solving skills. Additional Details Seniority level: Entry level Employment type: Contract Industry: IT Services and IT Consulting Referrals can increase your chances of interviewing at J&M Group by 2x. Sign in to set job alerts for “Operations Engineer” roles. #J-18808-Ljbffr