Key Account Manager, Specialty Vaccines

4 weeks ago


Hamilton, Canada GSK Full time

Key Account Manager (KAM), Vaccines – Specialty Care GSK is looking to hire a Key Account Manager (KAM), Vaccines – Specialty Care to join our Canadian Vaccines Business Unit. This is a field-based role covering London, Windsor, Kitchener‑Waterloo, Hamilton/St. Catharines, and surrounding areas. Ideally, the candidate will be located in London, Ontario. In this position, you will act as a business owner in your territory, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems. Your work focuses on increasing patient protection against vaccine‑preventable diseases while aligning with GSK’s mission to unite science, talent, and technology to get ahead of disease together. How We Work The opportunity to develop and execute strategic territory account plans to surpass commercial performance objectives. Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation. Exposure to national and regional planning through ongoing territory/account analysis and contribution to opportunity or mitigation strategies. The chance to apply an entrepreneurial mindset, innovative approach, and cross‑functional collaboration to deliver results. Ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information. Role Responsibilities Working with targeted therapeutic healthcare professionals and administrative leaders to drive process implementation within programs, accounts, and health systems/networks. Developing a deep understanding of local patient journeys and key decision‑makers’ objectives/goals to identify partnership opportunities aligned with commercial objectives. Building and growing a network of external healthcare and administrative stakeholders to support optimal vaccine recommendations throughout the patient journey. Effectively engaging external stakeholders in scientific discussions to ensure promoted vaccines are prescribed to the right patients at the right time. Leveraging internal and external resources to develop and execute tailored customer value solutions. Embracing accountability and empowerment to make agile decisions while maintaining a broader view of overall team objectives. Managing territory spend and budgets to ensure optimal impact and ROI. Providing ongoing territory/account analysis and identifying market dynamics with potential business impact. Leading and delivering regular performance‑to‑objective reviews to commercial leadership. Demonstrating a strong understanding and consistent application of the GSK Code and values. Overnight travel as required for regional meetings and external conferences. Qualifications & Skills Bachelor’s degree completed. Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles. Strong understanding and experience in the execution of key account management principles. Excellent communication and engagement skills, both virtual and in‑person. Ability to articulate complex content clearly to management, peers, and customers in individual and group settings. Strong organizational, analytical, and problem‑solving skills, with natural curiosity and active listening ability. Agility to work successfully in a dynamic, complex, and changing environment. Self‑motivated, entrepreneurial, and collaborative, with strong cross‑functional communication skills. Experience with budget ownership and ROI analysis. Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly. Valid driver’s license and ability to travel within territory and domestically as required. Preferred Qualifications Recent Cardiology, Endocrinology, or Nephrology experience (minimum 2 years). Strong working knowledge and proven performance in program, account, and health systems‑based markets. Availability of a company‑leased vehicle with acceptable driver verification and safe driver program compliance requirements. Why GSK? GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, building a growing company where people can thrive. Our culture is ambitious for patients, accountable for impact, and committed to doing the right thing. GSK is an Equal Opportunity Employer and is committed to accommodating persons with disabilities. For accommodations, please contact canada‑recruitment@gsk.com. Do not send resumes to this e‑mail; apply through the online application process. GSK does not accept referrals from employment businesses or agencies unless authorized by GSK’s procurement/human resources department. Referrals are not accepted unless prior written authorization has been obtained. #J-18808-Ljbffr



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