Lead Product Manager

Join to apply for the Lead Product Manager - Content Trust role at Scribd, Inc. About The Company At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work‑style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in‑person moments to build collaboration, culture, and connection. For this reason, occasional in‑person attendance is required for all Scribd employees, regardless of their location. About The Team And Role The Content Trust team builds scalable systems that detect and eliminate harmful content while protecting millions of users on our platforms. As Lead Product Manager, you'll architect the foundational systems that moderate, analyze, and report on content at global scale. You'll drive cutting‑edge detection technology, automated policy enforcement, and transparency infrastructure that keeps users safe while ensuring compliance with complex international regulations. Your work enables creators to share freely while building AI‑powered and human‑review systems that mitigate threats quickly. Ready to safeguard digital experiences for millions while mastering regulatory complexity and high‑stakes stakeholder dynamics? This role puts you at the forefront of trust and safety innovation at a company reshaping how the world consumes content. You Will Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user‑generated content globally Define and track success metrics for Content Trust at the company level over multiple quarters and years Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions You Have Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains Technical Knowledge: Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently User Focus: Think about the pain points of content creators and consumers equally Strategy: Demonstrated ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications Analytics: Exceptional analytical skills and comfort with data‑driven decision making Partnership: Consistently deliver results across the company and in partnership with external partners or vendors Ideally, you have / Bonus points – (Optional) Direct experience with User Generated Content Experience working with LLMs (tuning prompt, evaluating results based on precision and recall, building cost‑performance trade‑offs) Crisis management experience and incident response for content‑related platform risks Resilience and drive for progress over perfection Experience building systems for legal data requests, content removal requests, and emergency disclosure processes Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act, etc.) or similar global legislation Passion for balancing user expression rights with community safety and regulatory compliance Compensation In the United States, outside of California, the reasonably expected salary range is between $130,000 and $242,500. In California, the range is between $157,500 and $255,250. In Canada, the range is between $165,000 CAD and $227,250 CAD. Compensation includes base pay, competitive equity ownership, and a comprehensive benefits package. Locations Employees must have their primary residence in or near one of the following cities. United States: Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C. Canada: Ottawa, Toronto, Vancouver Mexico: Mexico City Benefits, Perks, And Wellbeing At Scribd Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work. Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Short‑term/long‑term disability plans 401k/RSP matching Onboarding stipend for home office peripherals + accessories Learning & Development allowance Learning & Development programs Quarterly stipend for Wellness, WiFi, etc. Mental Health support & resources Free subscription to the Scribd Inc. suite of products Referral Bonuses Book Benefit Sabbaticals Company‑wide events Team engagement budgets Vacation & Personal Days Paid Holidays (including winter break) Flexible Sick Time Volunteer Day Company‑wide Employee Resource Groups and programs that foster an inclusive and diverse workplace. Access to AI Tools: We provide free access to best‑in‑class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation. Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com at any point in the interview process. Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. #J-18808-Ljbffr