Patient Registration Clerk

1 day ago

Cariboo and West Okanagan Mile House, Canada Interior Health Authority Full time

Position Summary
Logan Lake Health Centre, located in Logan Lake, BC has an exciting opportunity for a Casual Patient Registration Clerk to join their team in

This position works rotating Monday to Friday/days: 08:00 to 12:30

Days off: Sun, Sat, STAT

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

How will we help you grow?
Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

What Will You Work On?
In accordance with established vision and values of the organization, performs a variety of clerical duties such as admission/discharge functions of outpatients, booking outpatient appointments, receiving visitors, telephone answering, typing, photocopying, cashier functions and maintaining supplies.

• Performs duties such as answering the telephone, directing calls, and responding to inquiries of a general nature. Receives, opens, and re-directs incoming mail in accordance with established procedures.
• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility. Explains admission form, eligibility policies, and obtains signatures on forms as required. Distributes admission information to appropriate Departments.
• Books outpatient appointments for departments such as the dietician, laboratory, diagnostic imaging, visiting specialists. Processes laboratory requisitions for specimens sent by the physician’s office. Prepares by pre-registering patients for clinical outpatient services.
• Pulls and assembles charts, files loose forms and reports for outpatients. Locates missing charts.
• Provides information by telephone or correspondence to sources such as WCB, ICBC, and physicians. Types correspondence, photocopies reports, sorts and files materials as necessary.
• Receives payments for a variety of patient bills and sundry accounts; records payments in cash journals and/or summary sheets and issues change and receipts.
• Balances cash daily against receipts and prepares bank deposits and cash reports; balances cash journals and/or summary sheets. Prepares computerized deposit listings.
• Prepares journal entry for cash receipts total, balances the total of bank deposits and enters into the General Ledger system.
• Posts billing information such as charges for patient and medical agency accounts by transferring information into appropriate computerized records.
• Assists patient in completing forms for extended benefit plans and provides information on outpatient charges when requested.
• Updates spreadsheets and completes and forwards forms in accordance with established procedures. Assists with the input of approved general journal entries as directed.
• Prepares cheque requisitions for reimbursement to physicians for payments received on their behalf in accordance with established procedures.
• Orders, receives and stores stationery and supplies according to established procedures through the Materials Management department. Reports inoperable, unsafe or damaged equipment in accordance with established procedures. Forwards documents such as invoices, receiving reports, packing slips and purchase orders to Kelowna Accounts Payable.
• Operates electronic equipment such as photocopier, faxes. Maintains equipment such as toner replacement and minor problems as described in the owner’s manual. Logs equipment problems and communicates problems to the respective vendor or the information technology department by calling the appropriate number.
• Performs other related duties as assigned.

Qualfications
Education, Training and Experience:
Grade 12, plus one year’s recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
Ability to keyboard at 50 wpm
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.

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