Sales Support Specialist

3 weeks ago

Boisbriand, Canada Damotech Full time

TECHNICAL SALES AGENT / SALES SUPPORT AGENT
Are you the kind of person who doesn't like routine and who prefers to evolve within a company that promotes a positive attitude and a dynamic work environment? If so, our sales team absolutely wants to meet you

WHAT YOU WILL ACCOMPLISH

The Sales Support Centre agent will work within the team to support the U.S and Canadian dealer network (excluding Quebec) and sales representatives. This support includes providing quotations, processing orders and answering all general and technical questions

YOUR DAILY

Prepare quotes and process customer orders in the system
Calculate freight and installation costs
Perform calculations to suggest product solutions for quotes
Answer general and technical questions about our products and services from our dealers, customers and sales representatives (mostly English-speaking through phone calls, email, and web chat)
Be a liaison between our customers and the different departments within Damotech, and support the various departments in certain tasks
Be prepared and willing to move from task to task to fulfill immediate needs
Be prepared to complete the training period of approximately 3 months full-time in the office

AT DAMOTECH, YOU WILL HAVE:

Hybrid work schedule: 3 days from the office & 2 days from home Membership at Gym Centre Performe Plus and corporate discounts at Idolem Yoga
Subscription to the telemedicine service, Dialogue
Excellent insurance plan including dental, vision, medical, life and disability insurance
Quarterly team building activities
Modern offices located near restaurants and stores
Company culture based on collaboration, dedication, innovation, efficiency, and positive attitude

YOU BRING WITH YOU

3 years of experience in B2B customer service.
Diploma of college studies (technical discipline)
Perfectly fluent in English

DAMOTECH

Ranked in the Growth 500, Damotech is the largest provider of pallet repair & protection solutions, software and engineering in North America. Damotech has developed a range of patented products to meet the needs of its customers, including 225 Fortune 500 companies.

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