Sales Support Specialist

3 weeks ago

Boisbriand Quebec, Thérèse-De Blainville, Canada Damotech Full time

TECHNICAL SALES AGENT / SALES SUPPORT AGENT


Are you the kind of person who doesn't like routine and who prefers to evolve within a company that promotes a positive attitude and a dynamic work environment? If so, our sales team absolutely wants to meet you


WHAT YOU WILL ACCOMPLISH


The Sales Support Centre agent will work within the team to support the U.S and Canadian dealer network (excluding Quebec) and sales representatives. This support includes providing quotations, processing orders and answering all general and technical questions


YOUR DAILY


  • Prepare quotes and process customer orders in the system
  • Calculate freight and installation costs
  • Perform calculations to suggest product solutions for quotes
  • Answer general and technical questions about our products and services from our dealers, customers and sales representatives (mostly English-speaking through phone calls, email, and web chat)
  • Be a liaison between our customers and the different departments within Damotech, and support the various departments in certain tasks
  • Be prepared and willing to move from task to task to fulfill immediate needs
  • Be prepared to complete the training period of approximately 3 months full-time in the office


AT DAMOTECH, YOU WILL HAVE:


  • Hybrid work schedule: 3 days from the office & 2 days from home Membership at Gym Centre Performe Plus and corporate discounts at Idolem Yoga
  • Subscription to the telemedicine service, Dialogue
  • Excellent insurance plan including dental, vision, medical, life and disability insurance
  • Quarterly team building activities
  • Modern offices located near restaurants and stores
  • Company culture based on collaboration, dedication, innovation, efficiency, and positive attitude


YOU BRING WITH YOU


  • 3 years of experience in B2B customer service.
  • Diploma of college studies (technical discipline)
  • Perfectly fluent in English


DAMOTECH


Ranked in the Growth 500, Damotech is the largest provider of pallet repair & protection solutions, software and engineering in North America. Damotech has developed a range of patented products to meet the needs of its customers, including 225 Fortune 500 companies.

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