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Service Manager
4 months ago
Overview
We are looking for a sales and customer service oriented person with a strong background in heavy equipment, particularly agricultural and farm equipment. Preference to any one who’s a licensed Mechanic or has experience working with the equipment.
You will be joining a company with a leading presence in Western Canada's growing agriculture equipment business.
As Service Manager, this customer-facing position’s ideal candidate will be a solid leader and build a foundation of accountability and promote quality work and exceptional customer service within the service department.
What you’ll be doing:
-Manage, oversee and delegate effectively to your service team and staff
-Planning, administration and general management and day to day operations and supervision of staff
-Oversee work directed by team leaders and direct reports
-Signing authority of internal work orders
-Ensure bottom line of profitability for Services provided
-Solutions for personnel turnover and staffing needs
-Maintain and ensure health, safety and cleanliness and security of shop and work environment
-Focus on and achieve high customer satisfaction and identify areas of improvement and opportunity
-Mentor and motivate your team and staff and create a positive culture that promotes open communication
Salary of 80-100k plus benefits. Relocation assistance will be considered for a qualified candidate.
Requirements
-High level of knowledge and technical proficiency of agriculture materials and equipment
-Previous service manager experience
-Strong communication skills
-Strong computer skills and proficiency with knowledge of of Microsoft Office Suite
-Proficiency of labour and billing rates, inventory control
-High level of leadership and management skills
-Licensed Mechanic preferred
-Experience with equipment brands such as CASE IH, New Holland, John Deere a strong asset
Apply Now
