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Staff Appraiser

3 months ago

Thornhill East, Canada CAA Club Group Full time

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

Job responsibilities

Conduct field appraisals within a defined territory while maintaining quality and performance standards
Schedule field appraisals and ensure prompt delivery of appraisal reports to Claims unit
Efficient record keeping for all logs and reporting
Establish and maintain all inspections including random on the spot inspections
Support Auto PD Adjusters
Participate in industry events, training of other PD staff, and special projects

Job Requirements

Minimum of 3 years' experience with estimating or appraisal in a collision repair shop or insurance claims environment
Working knowledge of electronic estimating software and relevant industry technical qualifications such as I-Car courses
Post-secondary education
Excellent communication skills both written and oral
Excellent organizational skills
Superior customer service and interpersonal skills
Excellent negotiation skills
Ability to work remotely, independently, and unsupervised

What's in it for you:

Competitive salary
Annual bonuses and merit increases
3 weeks' vacation
Flexible benefit plan
Defined Contribution Pension
Complimentary CAA Membership

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.