Resort Executive Chef

3 days ago

Spruce Grove North, Canada River Cree Resort & Casino Full time

Overview:

Accountable for overall success of the resort kitchen's operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchens to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas within the resort.

(e.g. banquets, restaurants and small outlets) and all support areas.

Responsibilities:

Leading Kitchen Operations for Property

Leads kitchen management
Provides direction for all day-to-day
Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team
Serving as a role model to demonstrate appropriate
Ensures property policies are administered fairly and
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Supervises and coordinates activities of cooks and workers engaged in food
Demonstrate new cooking techniques and equipment to

Setting and Maintaining Goals for Culinary Function and Activities

Develops and implements guidelines and control procedures for purchasing and receiving areas.
Establishes goals including performance goals, budget goals, team goals,
Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
Manages department controllable expenses
Participates in the budgeting process for areas of
Knows and implements the resorts safety

Ensuring Culinary Standards and Responsibilities are met

Provides direction for menu
Monitors the quality of raw and cooked food products to ensure that standards are
Determines how food should be presented and create decorative food
Recognizes superior quality products, presentations and
Ensures compliance with food handling and sanitation
Follows proper handling and right temperature of all food
Ensures employees maintain required food handling and sanitation
Maintains purchasing, receiving and food storage
Prepares and cooks foods of all types, either on a regular basis or for special guests or
Develop standard operating procedures for the culinary department.

Ensuring Exceptional Customer Service

Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and service
Responds to and handles guest problems and
Empowers employees to provide excellent customer Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on- going training to understand guest expectations.
Reviews comment cards, guest satisfaction results and other data to identify areas of

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Ensures employees are treated fairly and
Trains kitchen associates on the fundamentals of good cooking and excellent plate
Administers the performance appraisal process for direct report
Observes service behaviors of employees and provides feedback to individuals and or
Manages employee progressive discipline procedures for areas of
Ensures disciplinary procedures and documentation are completed according to Policy and Procedures.

Additional Responsibilities

Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
Performs other duties as assigned to meet business
Qualifications:
Six (6) to ten (10) years' experience as an Executive Chef
Hotel experience is required
Experience successfully handling a diverse group of associates
Excellent culinary skills; possesses the ability to perform all functions in the culinary operation
Casino experience considered an asset.
Extensive knowledge of food handling and sanitation standards
Experience in menu composition
Experience with purchasing and maintaining kitchen equipment
High School Diploma or equivalent required
Culinary Education required

This position is to report to work five (5) day per week and if required, may be instructed to work additional time due to any special events that may be occurring at River Cree Resort & Casino.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our "Circle of Service" program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

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