Dental Secretary

3 weeks ago

Montreal, Canada Dentiste Mackay Full time

Job description- DENTAL SECRETARY- ADMINISTRATIVE ASSISTANT

Location: Dentiste Mackay in Montreal, walking distance from Guy-Concordia and Lucien-l’Allier metros
About Us:
Modern dental clinic in downtown Montreal looking for a dental secretary dedicated in providing an exceptional client experience in a team oriented environment.
Job Description:
We are seeking a Dental Secretary to join our friendly team. The ideal candidate will be responsible for providing administrative support to ensure daily efficient operation of the dental office. Daily tasks such include answering phone calls, scheduling appointments, greeting patients, taking payments, and managing patient treatment plans. Attention to detail and excellent communication skills are essential for this role.
CORE COMPETENCIES
Minimum 1 year experience working as a Dental Secretary, or an administrative role.
High school diploma or equivalent; additional certification in office administration is a plus
Oral and written proficiency in English & French is a requirement
Excellent communication and interpersonal skills
Dedicated in providing an exceptional client experience and customer care
Independent, reliable and organized
Enjoys working in a team environment, pays attention to detail
Can multitask, prioritize and manage time effectively
Proficiency with Outlook and Word. Knowledge in AD 2.0 dental software is an asset
Outlook, Word
Excellent telephone and email etiquette.
Excellent organizational and professional practices

JOB TASKS AND RESPONSIBILITIES
Greet and assist patients in a friendly professional manner
Answer phone calls and schedule appointments efficiently using our dental software
Maintain patient records, including updating personal and insurance information
Submit claims electronically and take payments
Communicate with insurance compagnies on patient treatment plans
Assist with the coordination of patient referrals and follow-up appointments
Prepare and follow up on treatment plans
Maintain a positive, empathetic and professional attitude towards patients
Provide & implement new initiatives to increase the quality of the customer service process

Employment : Permanent
Work hours: Tuesday (10-6pm), Wednesday (9-3pm), Thursday (9-5pm), Friday (9-5pm)
25 - 28 hours/week

Experience: Administration: 1 year (Preferred)

We look forward to reviewing your application

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