Intermediate Business Process Re-Engineering Consultant with ITIL 4 experience to work on a ITSM tra

19 hours ago


Ahuntsic North, Canada S.i. Systems Full time

Our valued public sector client is hiring an Intermediate Business Process Re-Engineering Consultant with ITIL 4 experience to work on a ITSM transformation project.

Background:

The organization is in the process of migrating from its legacy Axios Assyst tool. As it stands, there is some uncertainty as to what new tool will be adopted but the options are likely BMC Remedy or ServiceNow.

Tasks:

Review existing ITSM practices and provide a path forward for its new practices;
Utilize knowledge of ITIL 4 to advise on current practices;
Support business process engineering for migrating from Axios Assyst to new adopted ITSM tool;
Use business, workflow and organizational modeling software including MS Visio ;
Support process development for priority process changes;
Create process documentation in support of changes to IT service models and process lifecycles
Provide expert advice in developing and integrating process and information models between processes to eliminate information and process redundancies;

Must Haves:

ITIL 4 foundations
ITSM - 2+ years
MS Visio

Nice to Haves:

ITSM Transformation Project(s)
Architectural Frameworks (TOGAF, DNDAF, etc.)

Apply



  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector client is hiring anIntermediate Business Process Re-Engineering Consultant with ITIL 4 experience to work on a ITSM transformation project.Background:The organization is in the process of migrating from its legacy Axios Assyst tool. As it stands, there is some uncertainty as to what new tool will be adopted but the options are likely...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector client is hiring two Senior Business Analysts to map business processes to provisioning services on an ITSM project . Background: The organization is in a tools agnostic state. They are in the process of revamping their ITSM processes and will need help in the following areas of focus; service catalogue rationalization, IT Service...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector client is hiring twoSenior Business Analysts to map business processes to provisioning services on an ITSM project .Background: The organization is in a tools agnostic state. They are in the process of revamping their ITSM processes and will need help in the following areas of focus; service catalogue rationalization, IT Service...


  • North Bay, Canada ydc pro Inc Full time

    Hello All, We are hiring for Intermediate Business analyst position for Toronto Location Work type: Contract and Hybrid **Must Haves**: Service management knowledge and experience, have an in-depth understanding of various processes and ITIL Communication - able to convey complex business analysis tools/ techniques succinctly to a non-technical audience,...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector clients are looking for a Senior Business Continuity Consultant (10+ years) to assist in the updating and developing of the business continuity plan (BCP), the business impact assessment (BIA), the departmental threat and risk assessment (TRA) , and other relevant documentation while taking into consideration the potential...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector clients are looking for aSenior Business Continuity Consultant (10+ years) to assist in the updating and developingof thebusiness continuity plan (BCP), the business impact assessment (BIA), the departmental threat and risk assessment (TRA) , and other relevant documentation while taking into consideration thepotential impacts of a...


  • North Vancouver, Canada CB Canada Full time

    Intermediate Business AnalystOn behalf of our client, Procom Consultants Group is currently looking for an Intermediate Business Analyst. Provide oversight and guidance on the business design (i.e. Alignment of people, process, policy, systems) ensuring continuous improvement and traceability to the business strategy and goals of the assigned...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector clients are looking for a Secret Cleared Senior Business Process Consultant (10+ years) to provide recommendations on process optimization in enhancing service delivery within the public sector. The teams clients currently have demands that exceed their ability to deliver. They are in need of a Business Process Consultant to work...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector clients are looking for aSecret Cleared Senior Business Process Consultant (10+ years) to provide recommendations on process optimization in enhancing service delivery within the public sector.The teams clients currently have demands that exceed their ability to deliver. They are in need of a Business Process Consultant to work with...


  • North York, Canada Seneca Polytechnic Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued Public Sector Client is looking for a Senior Business Analyst to provide day to day Business Analytical support. Specifically, for the AIT (Automatic Identification Technology) Project, the resource will aid in a smooth transformation to help define new processes to support the re-designs for documentation, look at policies and procedures,...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued Public Sector Client is looking for aSenior Business Analyst to provide day to day Business Analytical support.Specifically, for the AIT (Automatic Identification Technology) Project, the resource will aid in a smooth transformation to help define new processes to support the re-designs for documentation, look at policies and procedures,...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector client is requiring the services of a Senior Bilingual Business Analyst (10+ years) to lead the business and system requirements gathering for a web content management solution (WCMS) . Our client is in the process of upgrading the WCMS platform along with the mission critical system to keep up with new technologies and keep...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector clients are looking for a Senior Risk Management Specialist (10+ years) to assist in the updating and developing of the business continuity plan (BCP), the business impact assessment (BIA), the departmental threat and risk assessment (TRA) , and other relevant documentation while taking into consideration the potential impacts of...


  • North Vancouver, Canada Capilano University Full time

    **Competition Number** - S181255P**Position Title** - Business Systems Analyst**Position Number** - ?**Employee Group** - Staff**Position Status** - Temporary Full-Time**Start Date** - 11/18/2024**End Date (if applicable)** - 11/17/2025**Department** - IT Services**Additional Notes** **Location** - North Vancouver**Working with us** - As a member of the...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued client is seeking a Senior IT Security Engineer for an initial contract until March 31, 2025. As the successful candidate you will support the modernization of the Naval Training System (NTS) through digital integration, enhancing the existing ecosystem for naval training with a cutting-edge software package, including improvements to the...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector client is requiring the services of aSenior Bilingual Business Analyst (10+ years) to lead the business and system requirements gathering for a web content management solution (WCMS) .Our client is in the process of upgrading the WCMS platform along with the mission critical system to keep up with new technologies and keep current...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued public sector clients are looking for aSenior Risk Management Specialist (10+ years) to assist in the updating and developingof thebusiness continuity plan (BCP), the business impact assessment (BIA), the departmental threat and risk assessment (TRA) , and other relevant documentation while taking into consideration thepotential impacts of a new...

  • Business Consultant

    4 weeks ago


    Ahuntsic North, Canada Regis Canada Full time

    About the Role:Our company is seeking a highly skilled Business Consultant to join our team. As a key member of our organization, you will be responsible for leading high-level projects and developing strategic plans to drive business growth. Key Responsibilities:• Develop and implement business strategies to drive growth and revenue. • Lead...


  • Ahuntsic North, Canada S.i. Systems Full time

    Our valued client is seeking a Junior Business Analyst to ensure processes and supporting systems meet business stakeholder needs An initial 6-month contract, possible extension. Hybrid work model in Ottawa, ON (2 days a week on site). Reporting to the Team Leader, Application Support and Modernization, you will ensure that the processes and supporting...