Solution Architect

Client: Large Global Charity Organization Contract Duration: 9 months, renewable
Location: Remote, with occasional travel to Toronto Head Office
Rate: Negotiable

POSITION PURPOSE SUMMARY:
The Solution Architect, Digital Experience primary purpose is to provide leadership and involvement in the development, communication and deployment of the architecture and design of Salesforce Digital Experience solutions and related components (e.g. digital platform, integration, security, solution customization). The Solution Architect, Digital Experience will exercise influence, and impact, across the enterprise in promoting the strategic direction for Digital capabilities, enablement, and adoption.

KEY ACCOUNTABILITIES:

Strategy and Planning

• Leading Digital Experience platform architecture domain by addressing all the Digital Experience needs for the organization. Includes both Simpplr and Experience Cloud.

• Navigating across business as a recognized Digital Experience expert who will introduce capabilities and advocate for the adoption on the Digital Platform solution within the organization.

• Working with the Enterprise Architecture team and other architects to address Digital Experience solution requirements for all strategic initiatives.

• Understanding of security integrations with SSO solutions

• Keep abreast of development in Digital experience architecture trends and capabilities pertaining to non-profit sector.

• Gain organizational commitment for enterprise level digital experience initiatives.

• Maintain in-depth knowledge of the organization's technologies and architectures.

• Contribute to a program vision while advising and articulating program/project strategies, including technology outlook, and enabling Digital Experience capabilities.

Solution Delivery

• Leading effort in building of the Digital Experience solution and capabilities using modern cloud-based technologies and methodologies. Experience with Simpplr and Experience Cloud considered an asset.

• Assisting any on-going or future projects involving Digital Experience solutions, creating architecture blueprints, and overseeing implementation alignment with produced blueprints.

• Contribute to meeting key project milestones and overall project deliverables on time, within budget, and adhering to relevant standards, including leading discussions, and documenting solutions’ architecture for the Technology Review Board

• Interface with business and technical people to understand and integrate business needs from various business units, interpret those into technical design.

• Integrate request from various business units and determine overlaps and impact to other business areas.

• Be responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper testing is implemented, and performance and security requirements are closely monitored by working with the project teams.

Organization Capability Building

• Provide leadership and involvement in the development, communication and deployment of the architecture and design of Digital Experience solutions including Simpplr, Experience Cloud and related components (e.g. integration, security, code customization).

• Exercise influence and impact across the enterprise in promoting the strategic direction for CRM capabilities, enablement, and adoption.

• Cultivate relationships with IT management and the business.

• Develop and maintain current and planned state architectural blueprints.

• Communicate architectural decisions, plans, goals, and strategies.

Governance

• Review IT procurement plans for compliance with architectural standards and plans.

• Document and communicate exceptions to architectural standards.

• Governance and advisory activities for projects as they are initiated by business requirements.

• Identify and confirm technical design risks and develop mitigating approaches.

• Act as a Digital Experience designer and provide architectural direction and guidance to projects.

• Provide expertise and counsel; ensuring technology teams and business areas understand the architectural options and technology choices in support of their business initiatives.

• Provide guidance on application and integration development best practices, Digital Experience architecture standards, functional and technical solution architecture and design, environment management and testing.

• Own the review of all conceptual and detailed design element and sign off on the overall technical design.

• Review new and existing program/project architecture for compliance with enterprise architecture standards, policies and plans.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
Education, Qualifications and Certifications:
• A university degree in computer science or approved equivalent combination of education and
experience.
• Knowledge of TOGAF and/or Zachman Framework required. Certification an asset.

Experience and Skilled Knowledge Requirements
• 10+ years of experience with Digital Experience solutions (Experience Cloud and Simpplr
considered an asset) including experience with large scale implementation.
• 10+ years of experience in a formal solution/technical architect role in a complex development
organization.
• Previous experience in leading digital transformation initiatives involving digital experience
solutions.
• Expert knowledge of cloud architecture best practices and methods.
• Extensive experience in design and development of modern cloud-based solutions.
• Ability to write business requirements working from wireframes.
• Experience with all Salesforce CRM clouds/modules (Experience Cloud, Sales, Service,
Marketing) would be considered an asset. Knowledge of Salesforce Non-Profit Success Pack a
definite asset.
• Previous experience working in Agile environment with a firm understanding of the
methodology and can participate actively in ceremonies and rituals.
• Exceptional communication, negotiation and organizational skills specifically including the ability
to present complex architectural strategies and directions to both IT and business staff including
executives.
• Ability to build consensus and alignment between enterprise-wide direction and business
specific initiatives and requirements.
• Exceptional networking, relationship building and influencing skills.

Skills and Capabilities:
• Extensive experience in mapping business processes to solution, has solid experience with Cloud
based solution implementation.
• Expert in DXP domain who can enable a net new DXP solution and drive platform adoption.
• Good understanding of data driven system integration (web services and ETL/batch jobs),
establishing integration patterns, working with APIs to enable integration.
• Thorough understanding of data models, UI frameworks, and process automation tools.
• Had exposure to modern ESB platforms, API-led designs, SOA/micro-service architectures.
• Good communication and presentation skills.
• Can see the big picture and act as a business partner.
• Self-motivated, self-driven and results oriented.