Instrument Logistics Senior Specialist

4 weeks ago


Laval, Canada Roche Full time

Relocation benefits are not available for this posting. Coordinate instrument installation logistics by collaborating with sales, technical teams, and other organizational groups, ensuring all necessary resources and solutions are in place. Support sales and technical teams with guidance, information sharing, and education on operational best practices. Address questions related to instruments, installations, billing, and inventory, while mitigating potential financial impacts. Manage complaint escalation processes and oversee corrective, preventive, and improvement actions. Handle forecasting of instrument needs and submit monthly facility forecasts to global teams. Manage product ordering with suppliers, resolving issues such as backorders, and oversee used instrument handling, returns, and disposals to optimize storage costs. Oversee and maintain the instrument database, while developing and maintaining business processes for logistics, installations, and uninstallations. Who you are: You hold a DEC / Diplôme of Collegial Studies or a BA. You have 5-7 years of material management or service support experience. You possess tactical thinking and influence. You manage priorities with a strong sense of urgency, strong business acumen, strong organizational skills, and the ability to embrace change. You have strong analytical skills. You are proficient in MS Office applications (advanced knowledge of Excel) and SAP. APICS certification (CPIM or CSCP) is an asset. Continuous improvement certification is an asset. In this position, you will be in contact with colleagues across Canada, so a proficient level of English and fluency in French is required. Roche is an Equal Opportunity Employer. #J-18808-Ljbffr



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