Geodyssey - Operations Manager

2 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada InternSG Full time

We are seeking a highly organized, proactive, and results-driven Remote Operations Manager to oversee and optimize the daily operations of our distributed team. In this role, you will be responsible for managing processes, coordinating cross-functional teams, and ensuring operational efficiency across departments in a fully remote environment. The ideal candidate has strong leadership skills, excellent communication abilities, and a proven track record in remote team management.Key ResponsibilitiesOversee day-to-day remote operations and ensure all departments meet performance and quality standards.Develop, implement, and optimize operational processes, workflows, and standard operating procedures (SOPs).Collaborate with cross-functional teams (e.g., HR, Finance, Customer Support, IT) to align operations with company goals.Monitor KPIs, analyze data, and generate regular performance reports to drive continuous improvement.Manage project timelines, deliverables, and team accountability to ensure business objectives are met.Facilitate regular team check-ins, meetings, and performance reviews in a remote setting.Ensure effective use of tools and technology to support seamless remote operations (e.g., Slack, Asana, Zoom, Google Workspace).Support onboarding, training, and development programs to enhance remote team productivity.Identify and resolve operational challenges or bottlenecks quickly and effectively.Maintain compliance with internal policies and external regulations relevant to business operations.QualificationsBachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred).3–5 years of experience in an operations or project management role, with at least 2 years in a remote or distributed environment.Proven ability to manage cross-functional remote teams and deliver results in a virtual setting.Strong leadership, decision-making, and organizational skills.Excellent written and verbal communication skills.Proficient in remote collaboration tools (e.g., Trello, Notion, Zoom, Google Workspace).Experience with data analysis, reporting, and performance metrics.Ability to thrive in a fast-paced, agile, and growth-oriented environment.Preferred QualificationsExperience in SaaS, e-commerce, or tech startup environments.PMP, Six Sigma, or similar certification is a plus.Comfortable working across multiple time zones and cultural contexts.What We OfferCompetitive salary and performance bonusesFlexible working hours and fully remote environmentHealth, dental, and vision insurance (where applicable)Professional development opportunitiesA collaborative, inclusive, and supportive team culture #J-18808-Ljbffr

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