Account HR Business Partner

1 day ago

Winnipeg, Canada Shoppers Drug Mart Full time
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

We are a leader in retail and pharmacy. Well-known and convenient, with an extensive store network servicing the needs of Canadians. Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing, with over 1,200 Shoppers Drug Mart and Pharmaprix stores in each province and three territories.

We are hiring a Human Resources Business Partner to support our SDM stores in the GTA-North region. As this is a field HR position, there will be frequent travel (3-4 days/week) throughout the GTA North region, and as such a valid driver’s license will be required.

The Human Resources Business Partner is an Internal Consultant/Advisor to regional resources and Associate-Owners for all Human Resources Management disciplines. You will be fully conversant with corporate policies, National Standards, Associate-Owner guidelines and related legislation. As the Human Resources Business Partner, you will be accountable for all employee relations/labour relations activities and for the implementation of all Human Resource initiatives in the region.

What you'll do:

  1. Leadership & Coaching - Coach Associates, management team members, and business unit teams on all facets of HR i.e. employee relations issues, HR policy and legislation interpretation and application and all other HR programs and practices to support Associates with delivering a consistent and positive employee experience in their stores.

  2. Employee Engagement Survey – Support Associates during the TIAII survey period, helping to prep stores in advance of survey launch. Advise and guide Associates in the interpretation and follow-up of store staff surveys post survey, including action plan development.

  3. Employee Relations – Investigate employee and integrity action complaints and coach Associates through the investigation process to ensure timely and effective resolutions. Identify and monitor high-risk stores and manage risk with the Associate and business unit teams. Review positive employee relations best practices with Associates and store leadership teams on a regular basis. Provide interpretation of store HR policies and procedures to ensure consistency with provincial legislation and common law decisions i.e. Follow up on sensitive/escalated HR complaints, ensuring adequate resolution and risk mitigation.

  4. HR Standards - Ensure National HR Standards and best practices are in place for all stores.

  5. Compensation - Consult and recommend wage and annual merit adjustments to Associates for their store staff, in accordance with Market wage guidance.

  6. Store Acquisitions - Provide hands-on human resource leadership and Business Unit support in any acquisition activity, new store openings, relocations, store closures and associated downsizing.

  7. HR Orientation - Conduct regular HR Onboarding/HR 101 sessions for new Associates and their management team members.

  8. Presentations/Updates – Provide weekly HR updates to Operations business unit team and on weekly district calls to Associate Owners. Attend quarterly Operations Business Unit meetings and present HR content as requested by Operations and/or HR Director.

  9. Talent Development – Promote and bring awareness to the LEAD program in stores, to continue to build the talent pipeline for key leadership and hard to fill roles.

    1. Education - Degree or Diploma in Human Resource Management/Industrial Relations or a related discipline.

    2. Experience - A minimum of 5-7 years of progressive human resource experience with detailed knowledge of Employee Relations & HR Business Partnering, provincial Human Resources/employment legislation and regulations.

    3. Project Management - Ability to plan and implement programs and projects.

    4. Computer Skills - Strong proficiency using Office 365, including MS Word, Excel, PowerPoint, Teams etc.

    5. Self-Management - Working autonomously using strong judgment, and problem solving.

    6. Relationship Building - Ability to establish strong relationships, building trust, confidence, and influencing skills, working cross-functionally across multiple areas/departments.

    7. Presentation Skills – Comfortable leading meetings as required and delivering presentations/training and updates to groups.

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