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HR Business Partner

2 months ago

Winnipeg, Canada Shoppers Drug Mart Pharmaprix Full time

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 300 - 1780 Wellington Ave., Winnipeg, Manitoba, R3H 1B3

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

We are a leader in retail and pharmacy. Well-known and convenient, with an extensive store network servicing the needs of Canadians. A Canadian success story of 50 years, created by recognizing needs, building relationships and focusing on doing what’s needed for our patients and customers. Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing, with over 1,200 Shoppers Drug Mart and Pharmaprix stores in each province and three territories. We are one of the most convenient retailers in Canada, proudly serving Canadians who believe being healthy means looking and feeling good.

We are hiring a Human Resources Business Partner to support our SDM stores in the GTA-North region. As this is a field HR position, there will be frequent travel (3-4 days/week) throughout the GTA North region, and as such a valid driver’s license will be required.

The Human Resources Business Partner is an Internal Consultant/Advisor to regional resources and Associate-Owners for all Human Resources Management disciplines. You will be fully conversant with corporate policies, National Standards, Associate-Owner guidelines and related legislation. As the Human Resources Business Partner, you will be accountable for all employee relations/labour relations activities and for the implementation of all Human Resource initiatives in the region.

What you’ll do:

  • Leadership & Coaching: Coach Associates, management team members, and business unit teams on all facets of HR i.e. employee relations issues, HR policy and legislation interpretation and application and all other HR programs and practices to support Associates with delivering a consistent and positive employee experience in their stores.

  • Employee Engagement Survey: Support Associates during the TIAII survey period, helping to prep stores in advance of survey launch. Advise and guide Associates in the interpretation and follow-up of store staff surveys post survey, including action plan development.

  • Employee Relations: Investigate employee and integrity action complaints and coach Associates through the investigation process to ensure timely and effective resolutions. Identify and monitor high risk stores and manage risk with the Associate and business unit teams. Review positive employee relations best practices with Associates and store leadership teams on a regular basis. Provide interpretation of store HR policies and procedures to ensure consistency with provincial legislation and common law decisions i.e. Terminations; human rights; etc. Follow up on sensitive/escalated HR complaints, ensuring adequate resolution and risk mitigation.

  • HR Standards: Ensure National HR Standards and best practices are in place for all stores.

  • Compensation: Consult and recommend wage and annual merit adjustments to Associates for their store staff, in accordance with Market wage guidance.

  • Store Acquisitions: Provide hands-on human resource leadership and Business Unit support in any acquisition activity, new store openings, relocations, store closures and associated downsizing.

  • Liaising: Liaise and advise with Peers Representatives to increase awareness and support for new processes and initiatives implemented by the company.

  • HR Orientation: Conduct regular HR Onboarding/HR 101 sessions for new Associates and their management team members.

  • Presentations/Updates: Provide weekly HR updates to Operations business unit team and on weekly district calls to Associate Owners. Attend quarterly Operations Business Unit meetings and present HR content as requested by Operations and/or HR Director.

  • Talent Development: Promote and bring awareness to the LEAD program in stores, to continue to build the talent pipeline for key leadership and hard to fill roles.

What you bring:

  • Education: Degree or Diploma in Human Resource Management/Industrial Relations or a related discipline.

  • Experience: A minimum of 5-7 years of progressive human resource experience with detailed knowledge of Employee Relations & HR Business Partnering, provincial Human Resources/employment legislation and regulations.

  • Project Management: Ability to plan and implement programs and projects.

  • Computer Skills: Strong proficiency using Office 365, including MS Word, Excel, PowerPoint, Teams etc.

  • Self-Management: Working autonomously using strong judgment, and problem solving.

  • Relationship Building: Ability to establish strong relationships, building trust, confidence, and influencing skills, working cross-functionally across multiple areas/departments.

  • Presentation Skills: Comfortable leading meetings as required and delivering presentations/training and updates to groups.

Why Shoppers?

At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers and community.

We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as:

  • A high energy and varied workplace that strives for and rewards excellence.

  • Competitive pay structures, rewarding strong and consistent performance.

  • A customizable benefits plan, including a vacation purchase option.

  • Employee discounts on in-store purchases.

  • Opportunities for learning and skills development and career advancement.

  • Learning and development through our SDM Academy.

  • Strong culture of charitable and community involvement.

  • Unique chance to work with an organization that is committed to improving the health and well being of Canadians.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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