Global Contact Center Leader — BPO

3 weeks ago


Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Surrey Halton Hills London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Wealthsimple Inc. Full time

A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary, benefits, and a supportive work environment in a remote-first culture.
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  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada MCI Full time

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a dynamic and experienced Remote Vice President of BPO Sales to...


  • Toronto, Canada Wealthsimple Inc. Full time

    A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...


  • Toronto, Canada Wealthsimple Inc. Full time

    A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...


  • Toronto, Canada Wealthsimple Inc. Full time

    A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...

  • Director, Global BPO

    3 weeks ago


    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Full time

    A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion for client satisfaction. This full-time role is integral to driving operational excellence across BPO partnerships....


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Full time

    A leading fintech company in Canada seeks a Director of Contact Centre Operations. This role involves executing a BPO strategy to enhance client experiences at scale. The ideal candidate will lead a high-performing team, drive operational excellence, and collaborate with internal teams to deliver outstanding services. Join us in shaping the financial future...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Full time

    A leading fintech company in Toronto is seeking a Director of Contact Centre Operations to develop and scale Level 1 BPO teams. The ideal candidate will have 8+ years of experience in leadership roles, focusing on enhancing client experiences and operational excellence. This role involves managing performance goals and leading a high-performing team to...

  • Contact Center

    1 week ago


    Edmonton, Canada Global Empire Corporation Full time

    CONTACT CENTER - BUSINESS DEVELOPMENT MANAGER NEEDED Vice President - Business Development - Call Center - **PLEASE NOTE: We are only considering applicants who have worked in business development for a call center, Business Process Outsourcing Company or Telemarketing firm. You MUST have experience in doing business development for a call...


  • Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A leading financial services company is seeking a Vendor Manager to lead performance and transformation across its global BPO vendor network. Responsibilities include driving vendor excellence, analyzing performance data, and leading cross-functional initiatives. The ideal candidate should have over 8 years of experience in vendor management and strong...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Full time

    Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company...