Global Contact Center Leader — BPO

A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...

A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...

A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...

6-month contract, remote working EST hours. Bilingual ENG/FRJob Description:Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a dynamic and experienced Remote Vice President of BPO Sales to...

**About SP Data Digital**: SP Data Digital is a leading provider of innovative BPO solutions, dedicated to helping businesses streamline their operations and achieve exceptional results. Our team of experienced professionals is committed to delivering outstanding service and value to our clients. We are SP Data Digital, and we like to shake things up! We...

**Synopsis of the role** The Vendor Management Leader is the key owner to drive Performance Metrics, Service Levels and Customer Experience with our business partners for Global Consumer Care. The role will be responsible for all performance aspects, and day-to-day management of the assigned outsourced operations, resources and workflow management with a...

A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion for client satisfaction. This full-time role is integral to driving operational excellence across BPO partnerships....

A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion for client satisfaction. This full-time role is integral to driving operational excellence across BPO partnerships....

A leading fintech company in Toronto is seeking a Director of Contact Centre Operations to develop and scale Level 1 BPO teams. The ideal candidate will have 8+ years of experience in leadership roles, focusing on enhancing client experiences and operational excellence. This role involves managing performance goals and leading a high-performing team to...