Director of Global BPO

3 weeks ago


Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Surrey Halton Hills London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Wealthsimple Full time

A leading fintech company in Canada seeks a Director of Contact Centre Operations. This role involves executing a BPO strategy to enhance client experiences at scale. The ideal candidate will lead a high-performing team, drive operational excellence, and collaborate with internal teams to deliver outstanding services. Join us in shaping the financial future for millions of users across North America.
#J-18808-Ljbffr


  • Director, Global BPO

    3 weeks ago


    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Full time

    A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion for client satisfaction. This full-time role is integral to driving operational excellence across BPO partnerships....


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Full time

    A leading fintech company in Toronto is seeking a Director of Contact Centre Operations to develop and scale Level 1 BPO teams. The ideal candidate will have 8+ years of experience in leadership roles, focusing on enhancing client experiences and operational excellence. This role involves managing performance goals and leading a high-performing team to...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Wealthsimple Inc. Full time

    A leading fintech company is seeking a Director of Contact Centre Operations in Toronto. This role involves executing outsourcing strategies and enhancing client experiences through effective BPO partnerships. Ideal candidates will have over 8 years in leadership and a passion for driving customer satisfaction. The company offers a competitive salary,...


  • Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A leading financial services company is seeking a Vendor Manager to lead performance and transformation across its global BPO vendor network. Responsibilities include driving vendor excellence, analyzing performance data, and leading cross-functional initiatives. The ideal candidate should have over 8 years of experience in vendor management and strong...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada MCI Full time

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a dynamic and experienced Remote Vice President of BPO Sales to...

  • Director, Global BPO

    3 weeks ago


    Toronto, Canada Wealthsimple Full time

    A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion for client satisfaction. This full-time role is integral to driving operational excellence across BPO partnerships....

  • Director, Global BPO

    3 weeks ago


    Toronto, Canada Wealthsimple Full time

    A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion for client satisfaction. This full-time role is integral to driving operational excellence across BPO partnerships....


  • Toronto, Canada Wealthsimple Full time

    A leading fintech company in Toronto is seeking a Director of Contact Centre Operations to develop and scale Level 1 BPO teams. The ideal candidate will have 8+ years of experience in leadership roles, focusing on enhancing client experiences and operational excellence. This role involves managing performance goals and leading a high-performing team to...


  • Toronto, Canada Wealthsimple Full time

    A leading fintech company in Toronto is seeking a Director of Contact Centre Operations to develop and scale Level 1 BPO teams. The ideal candidate will have 8+ years of experience in leadership roles, focusing on enhancing client experiences and operational excellence. This role involves managing performance goals and leading a high-performing team to...


  • Kelowna, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A financial services company is seeking a Vendor Manager to lead performance across its global BPO vendor network. In this senior leadership role, you will ensure vendor excellence and customer satisfaction while shaping long-term strategies. The ideal candidate has over 8 years of experience in vendor or BPO management, strong analytical skills, and the...