Quality Assurance Operations Team Lead Operations

4 days ago


Toronto, Ontario, Canada Startops Full time
Quality Assurance Operations Team LeadLead the QA team to implement advanced testing techniques for jewelry quality inspection.

Location: Toronto, Ontario, Canada

Job Tags: Operations

About The Role
  1. The Quality Assurance Operations Team Lead will oversee and guide the QA team to ensure all jewelry products meet high standards of quality and craftsmanship.
  2. This role involves managing QA processes, conducting inspections, and troubleshooting quality issues.
  3. The candidate will lead, mentor, and motivate the QA team, providing guidance in all aspects of the quality control process.
  4. Regular audits will be conducted to ensure product quality consistency in alignment with Mejuri's quality regulations and standards.
  5. The position requires building weekly and monthly defect type reports and working closely with the Quality Assurance team to analyze defect trends.
  6. The candidate will supervise the inspection of jewelry for defects, ensuring adherence to Mejuri's quality standards.
  7. Training programs will be developed and implemented to enhance team performance.
  8. The role may require travel to Toronto for regular QC training and advanced learning opportunities.
Minimum Requirements
  1. The ideal candidate will have a bachelor's degree in a relevant field such as Jewelry Design, Materials Science, or Engineering.
  2. A minimum of 5 years of experience in Quality Assurance or quality control within the jewelry industry is required.
  3. At least 2 years of experience in a leadership or supervisory role is essential for this position.
  4. Strong knowledge of jewelry production processes, materials, and standards is necessary.
  5. The candidate should possess excellent attention to detail and strong analytical skills.
  6. Effective communication and interpersonal skills are crucial for leading and mentoring the QA team.
  7. Proficiency in QA tools, software, and reporting systems is expected.
  8. Problem-solving skills and the ability to make decisions under pressure are important traits for success in this role.
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