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Field Operations Team Lead

1 week ago


Toronto, Ontario, Canada Facecoalition Full time

In this role, you will oversee a team of technicians responsible for maintaining the outside plant network, ensuring high-quality service delivery to customers across different markets. Key responsibilities include leading a team of 25-30 technicians, managing employee development, and making strategic decisions to improve team performance.

About You
  • A minimum of two years' experience in field operations management, particularly in unionized environments.
  • Strong understanding of business processes, including provisioning and service-assurance processes.
  • Cable repair knowledge and experience is an asset.
What We Offer
  • A comprehensive compensation package, including competitive salary and benefits.
  • A dynamic work environment that values diversity, inclusivity, and work-life balance.
  • Opportunities for growth and professional development.