E-store manager

2 weeks ago

Ottawa, Canada H&M Full time
p>Job Description

About the Role

As a Visual Merchandiser Manager, you contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. Together with your store team, you will use your trend awareness to secure visual and commercial curation implementation according to the visual & commercial guidelines to actively drive sales in your store. You lead, coach, and develop a strong Visual Merchandiser team through upskilling to secure a sustainable Visual Merchandiser talent pipeline within your store.

Customer Sales & Profit
  1. Contribute to the total OMNI customer experience in your store by following up the visual and commercial curation according to guidelines (In-direct).
  2. Represent yourself and the H&M Brand positively during customer interactions (Direct).
  3. Set, implement, and follow up on store visual & commercial goals with Store Manager, Area Visual Manager, and Store teams.
  4. Lead your VM team to organize, plan, and prioritize workload according to the store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager.
  5. Launch and sign off the latest global campaigns and sale activities on time according to H&M Brand Standards with Store Management team & Area Visual Manager.
  6. Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams.
  7. Perform sales report (KPIs) follow-up, identify, and prioritize visual & commercial opportunities with Store Management team.
  8. Ensure your VM team creates efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team.
  9. Follow up all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store Management team.

Fashion & Trend Awareness
  1. Keep up to date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers.
  2. Coach and develop your VM team to plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store.

Team & Development
  1. Lead, inspire and educate your store team, keep them up to date with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception.
  2. Coach and develop the visual and commercial skills for the VM and Store teams to secure high quality of product & commercial presentation according to guidelines.
  3. Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement.
  4. Responsible for recruiting, onboarding, performance management, upskilling and development for talents and new colleagues with Store Manager & Area Team.
  5. Complete talent management and succession planning in your store for future talents to support business needs.
  6. Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues.
  7. Ensure Store teams complete Visual Competences & Commercial 4 All trainings based on Regional & Sales Market learning and development goals.
  8. Support Sales Market and Area teams with talents for expansion (store projects) needs.

Visual & Commercial Execution
  1. Responsible for the visual, commercial, and styling curation in the store based on commercial calendar, allocation, store activation plan and trends according to visual & commercial guidelines.
  2. Coach and follow up that your VM team carries out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure that the VM team creates clear trends and stories according to inspiration from the visual & commercial guidelines.
  3. Ensure your VM team secures window & styling execution accordingly to visual & commercial guidelines to create inspirational & commercial customer experience.
  4. Ensure your VM team maintains a good customer flow by maintaining commercial layout, fixtures to secure the best trend story placement.
  5. Ensure the VM and Store team executes a strong balance and maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements.
  6. In collaboration with Facilities Management, ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store.
  7. In collaboration with Area Visual Manager, ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout.
  8. Ensure your store has enough quantities of sale, and other activity including POS material according to local routines.
  9. Keep sales floor and back of house clean, organized, and safe according to local security guidelines.

Qualifications

Who You Are
  1. To be a successful and motivating Visual Merchandiser Manager, you are fashion interested, curious and creative; li>
  2. With your extensive visual & commercial experience, you are able to be proactive, solution focused, and flexible to achieve results cross-functionally.
  3. Experience from working as a Visual Merchandiser in store.
  4. Experience with being solution focused to improve product presentation and commercial implementation in store.
  5. Good knowledge of retail management, visual, commercial & operational best practices, routines, and tools.
  6. Know how to manage, follow up and act on selling equation and weekly sales reports.

Why You'll Love Working at H&M
  1. We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
  2. You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
  3. You will have access to a large global talent community, where career growth and aspirations have no limits.
  4. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community./>
    We are committed to providing reasonable accommodations for applicants with disabilities. br/>
    Inclusion & Diversity:

    H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Hence all diversity dimensions are taken into consideration in our recruitment process.

    Company Description:

    At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

    Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. #

  • Store Manager

    6 months ago

    Ottawa, Canada Store Manager Garage Clothing 72 Scarborough Town Centre Full time

    We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over to 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975._ - Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain...

  • Retail Store Management Position

    4 weeks ago

    Ottawa, Ontario, Canada Quickie Convenience Store Full time

    Job Title: Retail Store Management PositionJob Description:The Quickie Convenience Store is seeking a highly motivated and experienced retail store supervisor to join our team. As a key member of our management team, you will be responsible for supervising staff, assigning duties, hiring and training employees, and maintaining inventory levels.This is a...

  • Retail Store Operations Manager

    2 days ago

    Ottawa, Ontario, Canada Food Galore Grocery Store Full time

    Job DescriptionThe Supervisor of Retail Operations at Food Galore Grocery Store is responsible for overseeing the day-to-day operations of our retail stores. This includes managing a team of sales staff, ensuring excellent customer service, and maintaining a clean and organized store environment.Key Responsibilities:Manage store staff to achieve sales...

  • Assistant Store Manager

    1 month ago

    Ottawa, Canada Playvalue Toys Inc. Full time

    Playvalue Toys is a leading source in Canada for high-quality toys. Our selection of toys, including numerous European brands such as LEGO, Playmobil, Ravensburger, Berg, Bruder, Carrera, etc., is amongst the best in the country. We sell locally from our 16,000 sq. ft facility in the west end of Ottawa (near Stittsville) and nation-wide through our web...

  • E-store manager

    4 weeks ago

    Ottawa, Canada H&M Full time

    p>As a Visual Merchandiser Manager, you contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. Together with your store team, you will use your trend awareness to secure visual and commercial curation implementation according to the visual & commercial guidelines to actively drive...

  • Retail Store Manager

    4 weeks ago

    Ottawa, Ontario, Canada Your Dollar Store with More Full time

    Job DescriptionWe are seeking an experienced Retail Store Manager to join our team at Your Dollar Store with More. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.About the Role:Manage and supervise a team of sales staff,...

  • Retail Store Manager

    6 months ago

    Ottawa, Canada Cloré Beauty Supply Full time

    **Cloré Beauty Supply is looking for a full-time Retail Store Manager for its Ottawa store location. Cloré Beauty Supply is searching for someone who loves to lead, teach and inspire their team in achieving an exceptional customer experience so that customers feel loved by Cloré. This is an opportunity for you if you love bringing out the best in...

  • Playvalue Toys

    7 months ago

    Ottawa, Canada Playvalue Toys Full time

    Playvalue Toys is a leading source in Canada for high-quality toys. Our selection of toys, including numerous European brands such as LEGO, Playmobil, Ravensburger, Berg, Bruder, Carrera, etc., is amongst the best in the country. We sell locally from our 16,000 sq. ft facility in the west end of Ottawa (near Stittsville) and nation-wide through our web...

  • Assistant Store Manager

    6 months ago

    Ottawa, Canada Laura Canada Full time

    Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian...

  • Assistant Store Manager

    6 months ago

    Ottawa, Canada Laura Canada Full time

    Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian...

  • Store Manager

    2 weeks ago

    Ottawa, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Manager

    1 week ago

    Ottawa, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Manager

    1 month ago

    Ottawa, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Manager

    3 months ago

    Ottawa, Canada Chef's Paradise by Doyon Despres Full time

    Do you have an interest in kitchen equipment and accessories? Are you passionate about retail and team management? We're looking for a **Store Supervisor** to join our team ! Reporting to the Branch Manager, you'll manage both personnel and store operations for our retail section. **Responsibilities**: **Store Operations**: - Ensure and maintain optimal...

  • Store Manager

    6 months ago

    Ottawa, Canada H&M Full time

    **Company Description** H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. At H&M We believe that it’s when you mix and match different...

  • Store Manager

    7 months ago

    Ottawa, Canada Wine Rack Full time

    Location: Wine Rack #95- 224 Hunt Club Road, Ottawa, K1V 1C1 **Job Description**: JOIN US & INSPIRE WITH EVERY GLASS! WHY JOIN WINE RACK? To inspire every generation to savour the simple joys of life. As a Store Manager you are enthusiastic, outgoing and dedicated to providing exceptional customer service and leading a dynamic store team, while we provide...

  • Store Manager

    6 months ago

    Ottawa, Canada CA ParadisThe Chef's Paradise Full time

    **Store Supervisor - Ottawa Location** Chef's Paradise is now part of the Doyon Després family! Are you passionate about retail and team management? We're looking for a Store Supervisor to join our team in Ottawa! Reporting to the Branch manager, you'll manage both personnel and store operations for our retail section. **Responsibilities** **Store...

  • Store Manager

    3 weeks ago

    Ottawa, Canada bluboho Full time

    **About us** bluboho is on a mission to mark moments and tell stories through beautiful jewellery. We are a team of high achievers who love to create the unimaginable through our designs and guest experience. We design and make all of our pieces right here in Canada using ethically sourced stones and recycled metals. Come work for a high-growth company...

  • Store Manager

    6 months ago

    Ottawa, Canada Fairweather-Carlingwood Shopping Centre Full time

    **Purpose**: The Store Manager is responsible for driving sales while managing the daily store operation functions. The Store Manager is accountable to ensure the team is achieving sales goals and is effectively training and coach staff. **Responsibilities**: - Determine needs of the business and ensures maximize sales are achieved. - Hire, develop and...

  • E-Store Manager Temps Plein H/F

    4 weeks ago

    Ottawa, Canada Shoppers Drug Mart Full time

    p>Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including...