Service Director

3 weeks ago

Brampton, Canada Baker Auto Group Full time

At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaitsWhat the right candidate brings to the table:You’ve done this job before. You have the playbook and you know how to execute.You have turned an average service department into a best-in-class money maker.You are not the person needing the training, you are the person doing the training.You know how to recruit, staff and motivate every person in the department.Job Responsibilities:Coaching and LeadershipOversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel.Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements.Pushes accountability through all levels of the department; addresses under-performers with urgency.Knows the developmental needs of team members; makes training a priority.Is always recruiting, attracting top talent to the dealership.Supports fellow managers with solutions that benefit the entire dealership.Customer SatisfactionExpects to lead in CSI performance and instills the same expectation in every team member.Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals.Uses customer feedback to identify deficiencies and implement corrective actions.Operational ExcellenceBuilds the optimal shop structure and work distribution processes for maximizing Technician productivity.Develops and trains Advisors to achieve the very best RO Quantity and Quality.Designs and implements processes that are clear, sustainable and drive the desired outcomes.Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides.Generates expected profits by controlling pricing, productivity, personnel expense and operating expense.Ensures the department and personnel remain compliant with company, factory and government policy and regulations.Skills & Qualifications:10 years of experience in the retail automotive service and parts business5 years of experience as a Service Manager/Director.Experience with the CDK dealer management system is a bonus.A current valid driver’s license and insurability rating is requiredHigh School Diploma or equivalent; College degree is preferred.Benefits Include:Company vehicleHealth, dental, life and vision insurance401(k)Paid Time-OffContinued professional development #J-18808-Ljbffr

  • Director of Sales And Business Development

    2 days ago

    Brampton, Ontario, Canada INTERLOAD TRUCK SERVICE LTD Full time

    Company DescriptionINTERLOAD TRUCK SERVICE LTD is an asset-based one-stop shop for all your transportation and logistics needs. With over two decades of experience in transportation across North America, our goal is to provide exceptional service to our valuable customers and treat them like family. We are committed to reliability, efficiency, and a...

  • Service Director

    3 weeks ago

    Brampton, Canada Baker Auto Group Full time

    At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer...

  • Service Director

    2 weeks ago

    Brampton, Canada Baker Auto Group Full time

    At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer...

  • Director Corporate Services

    20 hours ago

    Brampton, Canada CANES Community Care Full time

    Support a Mission-Driven Team as Director, Corporate ServicesCANES Community Care is a not-for-profit organization committed to providing outstanding support and care services that enhance the lives of seniors, enabling them to remain in their homes and communities. Guided by our vision — Live well, age well – with CANES Community Care — we foster a...

  • Director Corporate Services

    4 weeks ago

    Brampton, ON, Canada CANES Community Care Full time

    Support a Mission-Driven Team as Director, Corporate Services CANES Community Care is a not-for-profit organization committed to providing outstanding support and care services that enhance the lives of seniors, enabling them to remain in their homes and communities. Guided by our vision — Live well, age well – with CANES Community Care — we foster a...

  • Director Corporate Services

    2 weeks ago

    Brampton, ON, Canada CANES Community Care Full time

    Support a Mission-Driven Team as Director, Corporate Services CANES Community Care is a not-for-profit organization committed to providing outstanding support and care services that enhance the lives of seniors, enabling them to remain in their homes and communities. Guided by our vision — Live well, age well – with CANES Community Care — we foster a...

  • Senior Director, Customer Service

    2 weeks ago

    Brampton, Ontario, Canada Loblaw Full time $120,000 - $180,000 per year

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...

  • Director of Legal Services

    2 weeks ago

    Brampton, Canada Labour Community Services of Peel -Brampton Full time

    **About the Organization** Labour Community Services of Peel (LCSP) is a project of the Peel Regional Labour Council and a member agency of United Way of Peel Region. LCSP provides advocacy, referral, and education in the areas of Government income security programs, Employment Rights, and Human Rights to residents of Peel Region. Our key strategies are...

  • Senior Director, Customer Service

    1 week ago

    Brampton, Ontario, Canada Loblaw Companies Limited Full time $120,000 - $180,000 per year

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...

  • Director of Environmental Services

    4 days ago

    Brampton, Canada Sienna Senior Living Full time

    **Director of Environmental Services - Permanent Full Time** **Tullamore Community - Brampton** At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. The Director of Environmental Services is a critical role within our communities as it impacts the lives of residents through the strong...