Bilingual Fraud Officer
4 weeks ago
Bilingual Fraud Officer - Claims Review and Investigations- EN Join to apply for the Bilingual Fraud Officer - Claims Review and Investigations- EN role at RBC. You will be responsible for supporting the bank's strategy and delivering a superior client experience by providing quality service to clients and enhancing RBC’s risk mitigation strategy through the analysis and investigation of reported fraud claims. The role includes investigation of fraud in client card, credit card, VVD, online, and telephone banking. Job Description Please note: This is an onsite opportunity for applicants within commuting distance to the Montreal office. What will you do? Investigate different fraud type reported claims/transactions Apply analytical techniques to break apart complex, evolving fraudulent activities and trends Ensure quick resolution of identified issues/gaps Connect with clients, internal and external partners concerning sensitive and investigative issues Accurately prepare required documentation for investigation files Take ownership and accountability for the resolution of escalated fraud concerns Use in-depth fraud knowledge and related problem‑solving skills to identify and take action on potentially fraudulent transactions, activities, or attacks Execute end‑to‑end process of claims investigation as assigned by fraud type Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs What you need to succeed? Must have Previous fraud experience Strong analytical and decision‑making skills Professional communication and telephone skills Multi‑tasking, efficient and well organized Growth mindset and ability to use inductive and deductive reasoning MS Excel skills Ability to work the shift of 10 am – 6 pm Monday to Friday Nice‑to‑have Knowledge of TSYS, Camps, Client view, Iris, EIM, Application launch pad, Siebel, Cart, Certapay, Wires, Bess, TBS, On demand, and 7A. Query capabilities What’s in it for you? A comprehensive Total Rewards Program Leaders who support your development Ability to make a difference and lasting impact Job Skills Anti‑Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control. Additional Job Details Address: 7101 AV DU PARC, MONTRÉAL City: Montréal Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025‑10‑29 Application Deadline: 2025‑11‑13 Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr
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Bilingual Fraud Officer
4 weeks ago
Montreal, Canada RBC Full timeBilingual Fraud Officer - Claims Review and Investigations- EN Join to apply for the Bilingual Fraud Officer - Claims Review and Investigations- EN role at RBC. You will be responsible for supporting the bank's strategy and delivering a superior client experience by providing quality service to clients and enhancing RBC’s risk mitigation strategy through...
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Bilingual Fraud Officer
6 hours ago
Montreal, Canada Royal Bank of Canada> Full timeJob DescriptionWhat is the opportunity?As a Fraud Officer for the Digital Banking Transaction Monitoring Team within the Montreal Fraud Operations Centre, you will be responsible for the analysis and investigation of potential fraudulent transactions completed through the Online and Telephone Banking platform.What will you do?Analyze and mitigate risk for...
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Bilingual Fraud Prevention Officer- EN
4 weeks ago
Montreal, Canada RBC Full timeWhat is the opportunity? As a Fraud Prevention Officer, you will support RBC Royal Bank's Client First strategy and deliver a superior client experience by providing quality service to clients and enhancing RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. This position is open to applicants...
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Account Activity Fraud Agent
3 weeks ago
Montreal, Canada CIBC Full timeAccount Activity Fraud Agent - Remote - Bilingual Join to apply for the Account Activity Fraud Agent - Remote - Bilingual role at CIBC About the Role Account Activity Fraud Agent – Remote, Bilingual. The role is part of CIBC’s Fraud Operation Contact Centre, monitoring client transactions and investigating fraud across multiple channels. Work is remote,...
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Remote Bilingual Fraud Investigator
3 weeks ago
Montreal, Canada CIBC Full timeA leading financial institution is seeking an Account Activity Fraud Agent to work remotely. In this role, you will monitor client transactions and investigate potential fraud while ensuring a positive client experience. The ideal candidate is bilingual in French and English and possesses strong analytical and communication skills. This position offers a...
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Bilingual Fraud Investigator: Claims
4 weeks ago
Montreal, Canada RBC Full timeA leading financial institution in Montreal is hiring a Bilingual Fraud Officer to investigate fraud claims and enhance risk mitigation strategies. The ideal candidate will possess strong analytical skills, previous fraud experience, and be fluent in both English and French. This full-time, on-site position offers an opportunity to contribute to a respected...
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Bilingual Fraud Investigator: Claims
4 weeks ago
Montreal, Canada RBC Full timeA leading financial institution in Montreal is hiring a Bilingual Fraud Officer to investigate fraud claims and enhance risk mitigation strategies. The ideal candidate will possess strong analytical skills, previous fraud experience, and be fluent in both English and French. This full-time, on-site position offers an opportunity to contribute to a respected...
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Bilingual Sales
4 weeks ago
Montreal, Canada Bilingual Source Full timeA marketing and sales service provider in Montreal is seeking a Bilingual Sales & Marketing Administrator. This full-time, in-office role involves a blend of administrative and marketing tasks. The ideal candidate will be fluent in French and English, possess strong computer skills, and be ready to contribute creatively to the team. Enjoy a competitive...
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Bilingual Sales
4 weeks ago
Montreal, Canada Bilingual Source Full timeA marketing and sales service provider in Montreal is seeking a Bilingual Sales & Marketing Administrator. This full-time, in-office role involves a blend of administrative and marketing tasks. The ideal candidate will be fluent in French and English, possess strong computer skills, and be ready to contribute creatively to the team. Enjoy a competitive...
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Account Activity Fraud Agent
3 weeks ago
Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CIBC Full timeAccount Activity Fraud Agent - Remote - Bilingual Join to apply for the Account Activity Fraud Agent - Remote - Bilingual role at CIBC About the Role Account Activity Fraud Agent – Remote, Bilingual. The role is part of CIBC’s Fraud Operation Contact Centre, monitoring client transactions and investigating fraud across multiple channels. Work is remote,...
