Account Activity Fraud Agent
2 weeks ago
Account Activity Fraud Agent - Remote - Bilingual Join to apply for the Account Activity Fraud Agent - Remote - Bilingual role at CIBC About the Role Account Activity Fraud Agent – Remote, Bilingual. The role is part of CIBC’s Fraud Operation Contact Centre, monitoring client transactions and investigating fraud across multiple channels. Work is remote, with occasional on‑site visits. What You’ll Be Doing Monitor client transactions across debit cards, ATMs, OTC deposits and other banking channels to detect fraud. Identify, analyze and conduct investigations on suspected fraudulent activity. Mitigate fraud losses while providing a positive client experience. Agent@Home Program Requirements Work independently in a private, quiet workspace. Maintain wired internet connection with ≥15 Mbps download and ≥10 Mbps upload. Satellite internet providers prohibited. How You’ll Succeed Client focused – build long‑term relationships and encourage loyalty. Analysis – exercise decision‑making skills reviewing profiles, transactions, banking history and cheque images. Data Collection – compile data, investigate alerts, document actions accurately. Collaboration – communicate with clients, branches and stakeholders, and share best practices. Who You Are Client‑first mentality, purpose‑driven solutions. Respectful, listening, and inclusive. Data‑oriented, enjoys complex problem‑solving, communicates details meaningfully. Goal oriented, motivated to deliver best results. Values trust, teamwork and accountability. Fluent in French and English. What CIBC Offers Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation, wellbeing support and MomentMakers program. Technological toolkit and innovative environment. Paid Purpose Day for personal growth. What You Need To Know CIBC is committed to inclusion; accommodation request at Mailbox.careers-carrieres@cibc.com. Legal eligibility to work in specified locations; valid work or study permit if applicable. May be required to complete attribute‑based assessments and skill tests (simulation, coding, French proficiency, MS Office). Job Location Mont-1155 Rene Levesque O Employment Type Regular / Full‑time Weekly Hours 37.5 hours per week. Skills Call Center, Communication, Customer Experience (CX), Teamwork. Seniority level Entry level Job function Sales and Business Development Industry Banking #J-18808-Ljbffr
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Account Activity Fraud Agent, Remote
2 weeks ago
Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CIBC Full timeAccount Activity Fraud Agent, Remote - Bilingual (French and English) Join to apply for the Account Activity Fraud Agent, Remote - Bilingual (French and English) role at CIBC What You'll Be Doing As a member of CIBC’s Fraud Operation Contact Centre team, the Fraud Agent will monitor client transactions and provide a wonderful client experience while...
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Account Activity Fraud Agent
2 weeks ago
Montreal, Canada CIBC Full timeAccount Activity Fraud Agent - Remote - Bilingual Join to apply for the Account Activity Fraud Agent - Remote - Bilingual role at CIBC About the Role Account Activity Fraud Agent – Remote, Bilingual. The role is part of CIBC’s Fraud Operation Contact Centre, monitoring client transactions and investigating fraud across multiple channels. Work is remote,...
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Remote Bilingual Fraud Investigator
2 weeks ago
Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CIBC Full timeA leading financial institution is seeking an Account Activity Fraud Agent to work remotely. In this role, you will monitor client transactions and investigate potential fraud while ensuring a positive client experience. The ideal candidate is bilingual in French and English and possesses strong analytical and communication skills. This position offers a...
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Account Activity Fraud Agent
1 week ago
Toronto, Ontario, Canada CIBC Full time $60,000 - $90,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
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Account Activity Fraud Agent
2 weeks ago
Toronto, Ontario, Canada CIBC Full time $60,000 - $90,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
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Remote Bilingual Fraud Analyst
2 weeks ago
Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CIBC Full timeA leading Canadian bank is seeking an Account Activity Fraud Agent to monitor client transactions and provide excellent service while mitigating fraud losses. The role requires fluency in French and English and involves analyzing suspicious activities to ensure client safety. Flexible scheduling in a full-time capacity is essential, with a focus on teamwork...
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Account Activity Fraud Agent, Remote
1 week ago
Halifax, Canada CIBC Full timeAccount Activity Fraud Agent, Remote - Bilingual (French and English) Join to apply for the Account Activity Fraud Agent, Remote - Bilingual (French and English) role at CIBC What You'll Be Doing As a member of CIBC’s Fraud Operation Contact Centre team, the Fraud Agent will monitor client transactions and provide a wonderful client experience while...
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Account Activity Fraud Agent, Remote
2 weeks ago
Halifax, Nova Scotia, Canada CIBC Full time $60,000 - $90,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
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Account Activity Fraud Agent
2 days ago
Regina, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
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Account Activity Fraud Agent
4 days ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
