Product Owner I

Product Owner I - Customer Identity & Access Management (CIAM) Risk and Controls Manager Toronto, Ontario, Canada Hours: 37.5 per week | Pay: $96,900 - $136,800 CAD Job Description Customer Identity & Access Management (CIAM) is part of TD Global Technology & Solutions and safeguards the Bank and its customers from fraud, financial crimes, and data protection risks. The CIAM Risk & Controls team owns and enforces TD CIAM Control Standards across all TD entities and jurisdictions, functioning as a First Line of Defense (1A). This role supports risk governance, control oversight, and compliance initiatives in a highly regulated environment. Key Responsibilities Act as an advisor to technology asset owners, providing guidance on CIAM standards, risk governance, and control design. Support the CIAM Control Standards lifecycle, ensuring alignment with industry benchmarks and regulatory requirements. Develop, maintain, and enhance CIAM process controls to monitor adherence to CIAM Control Standards. Investigate cross‑segment end‑to‑end customer interaction flows and raise awareness of control gaps. Consult with internal stakeholders and external experts on implications of risks related to customer identity and authentication. Stay current with regulatory expectations and emerging CIAM trends. Support CIAM Product and Technology teams risk assessments, including reviewing Change Risk Assessment (CRA) and Privacy Impact Assessment (PIA). Support regulatory and internal audit remediation efforts, including evidence documentation and executive reporting. Prepare and deliver updates to governance committees. Monitor adherence to CIAM Control Standards and elevate gaps or deficiencies. Identify IAM control weaknesses and collaborate with risk partners to drive remediation. Consolidate findings and support communication of actionable recommendations to senior leadership. Drive continuous improvement in control effectiveness, operational efficiency, and customer experience. Partner with Risk Marketplace (1B), second‑line functions (AML, Compliance, Legal), and third‑line audit teams. Act as liaison with 3LOD partners for regulatory inquiries and external audits. Desired Qualifications Undergraduate degree in Information Security, Risk Management, Computer Science, or related discipline (asset). Advanced degree (MBA, MS in Cybersecurity) preferred. 5–7+ years in Identity & Access Management (IAM), Risk Management, or Cybersecurity. Financial services experience (asset). Proven experience in risk assessments, control design, and regulatory remediation. Familiarity with CIAM tools and GRC platforms. Professional Certifications Certified Identity and Access Manager (CIAM) or equivalent IAM certifications CISM (Certified Information Security Manager) CISSP (Certified Information Systems Security Professional) CRISC (Certified in Risk and Information Systems Control) CIPM (Certified Information Privacy Manager) or CIPP for privacy expertise ITIL Foundation for process governance Technical Acumen Advanced knowledge of IAM principles, identity proofing, fraud prevention, and data protection. Proficiency in risk frameworks (NIST, ISO, CIS) and regulatory compliance standards. Hands‑on experience with CIAM platforms and integration with GRC tools. Strong understanding of change management and testing methodologies. Soft Skills & Character Traits Bias for Action: Make informed risk‑based decisions quickly. Adaptability: Work effectively under high‑stress, high‑profile initiatives. Analytical and detail oriented: Audit frequently and remain skeptical of inconsistent data. Strategic Thinker: Align CIAM initiatives with business objectives and regulatory requirements. Effective Communicator: Translate complex technical risks into concise business impact messaging for executive audiences. Relationship‑focused: Build strong relationships across business and technology teams. Integrity & Accountability: Uphold the highest ethics and compliance standards. Leadership: Seek and accept responsibility. Curiosity & Fearlessness: Embrace new challenges and learn from failure. Why Join Us? If you are passionate about ensuring customers can securely bank with TD and making a tangible impact in a highly regulated banking environment, this role offers an opportunity to shape the future of secure digital banking. Additional Information Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers throughout the interview process. #J-18808-Ljbffr