Director, Governance, Compliance and Risk Management

Manulife Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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Join our Enterprise Technology Services team

Specializing in Risk Advisory & Control Assurance; you will lead a team to develop and drive programmatic efforts that address external, internal, and emerging risk areas within the organization. This role offers a unique opportunity to contribute to our mission by ensuring the effectiveness and health posture supporting risk management activities, and preparing for audits. You will play a critical role in aligning our processes with global standards and regulatory compliance. In this position, you will gain valuable experience in a supportive, flexible environment that values learning, growth, and inclusion.

• Lead RCSA initiatives to identify and assess risks, ensuring alignment with corporate risk management and regulatory requirements.
• Lead all aspects of governance and risk control processes, developing strategies to mitigate risks and enhance the control environment across the organization.
• Conduct ongoing reviews of controls to support risk management and audit preparation.
• Manage CAP remediation activities and ensure timely closure of compliance issues.
• Prepare end-to-end process documentation and support regulatory compliance such as SOX and NIST assessments.
• Ensuring the Enterprise Technology & Services G&C team is right-sized and aligned with other global G&C teams.
• Focusing on essential functions such as Control Assurance via Process and CAP Management, risk advisory, ongoing monitoring and reporting, and regulatory compliance.

Qualifications:

• Minimum of 10 years+ of experience in Governance & Control or risk management or control assurance.
• Bachelor's degree or equivalent experience in a relevant field including risk management, information systems, computer science, and cybersecurity.
• Relevant professional licenses is an asset. Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Governance, Risk & Compliance Professional (GRCP)
  

Preferred Qualifications:

• Experience with regulatory compliance activities, including SOX and NIST.
• Familiarity with CAP management and remediation processes.
• Excellent communication and business management abilities.
• Consistent track record in managing audit and compliance activities.
• Flexible work policies and strong work-life balance.

  Boundless opportunity

  We create opportunities to learn and grow at every stage of your career.

  Continuous innovation

  We invite you to help redefine the future of financial services.

  Delivering the promise of Diversity, Equity, and Inclusion

  We foster an inclusive workplace where everyone thrives.

  We build a business that benefits all stakeholders and has a positive social and environmental impact.

  Manulife is an Equal Opportunity Employer

  At Manulife/John Hancock, we embrace our diversity. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  Primary Location

  Toronto, Ontario

  Working Arrangement

  Hybrid

  Join our Enterprise Technology Services team

  Specializing in Risk Advisory & Control Assurance; you will lead a team to develop and drive programmatic efforts that address external, internal, and emerging risk areas within the organization. This role offers a unique opportunity to contribute to our mission by ensuring the effectiveness and health posture supporting risk management activities, and preparing for audits. You will play a critical role in aligning our processes with global standards and regulatory compliance. In this position, you will gain valuable experience in a supportive, flexible environment that values learning, growth, and inclusion.

  • Lead RCSA initiatives to identify and assess risks, ensuring alignment with corporate risk management and regulatory requirements.
  • Lead all aspects of governance and risk control processes, developing strategies to mitigate risks and enhance the control environment across the organization.
  • Conduct ongoing reviews of controls to support risk management and audit preparation.
  • Manage CAP remediation activities and ensure timely closure of compliance issues.
  • Prepare end-to-end process documentation and support regulatory compliance such as SOX and NIST assessments.
  • Ensuring the Enterprise Technology & Services G&C team is right-sized and aligned with other global G&C teams.
  • Focusing on essential functions such as Control Assurance via Process and CAP Management, risk advisory, ongoing monitoring and reporting, and regulatory compliance.

  Qualifications:

  • Minimum of 10 years+ of experience in Governance & Control or risk management or control assurance.
  • Bachelor's degree or equivalent experience in a relevant field including risk management, information systems, computer science, and cybersecurity.
  • Relevant professional licenses is an asset. Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Governance, Risk & Compliance Professional (GRCP)
    

  Preferred Qualifications:

  • Experience with regulatory compliance activities, including SOX and NIST.
  • Strong project management skills.
  • Familiarity with CAP management and remediation processes.
  • Excellent communication and business management abilities.
  • Consistent track record in managing audit and compliance activities.
  • Flexible work policies and strong work-life balance.

    Boundless opportunity

    We create opportunities to learn and grow at every stage of your career.

    Continuous innovation

    We invite you to help redefine the future of financial services.

    Delivering the promise of Diversity, Equity, and Inclusion

    We foster an inclusive workplace where everyone thrives.

    Championing Corporate Citizenship

    We build a business that benefits all stakeholders and has a positive social and environmental impact.

    About Manulife and John Hancock

    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. p>

    Manulife is an Equal Opportunity Employer

    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

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