IT Administrator

1 month ago

MontérégieNord SaintAntoineSurRichelieu, Canada Alterfina Full time
The organization

At Groupe Alesco, we put our expertise at people's service by accompanying them on their financial journey. Born of the union of fast-growing business units, our mission is to ensure our customers' peace of mind by offering them alternative financial solutions.

We aim to accompany our customers from one stage of their financial journey to the next, leading them to new possibilities. We believe that every problem has a solution. Thanks to our values, our ethics and the quality of our services, we lead by example.

Our team is made up of passionate people who put our values into practice every day: respect, benevolence, integrity, innovation and excellence.

Together, we aim higher to go further.

About the role At Groupe Alesco, we're committed to creating the right conditions for our employees to achieve their full potential.

The role of IT Administrator & Internal Support is divided into 2 parts: approximately 60% systems administration and approximately 40% internal user support.

Systems administration: management and maintenance of cloud-based IT systems. In this part of the role, the resource will have to supervise and manage the technological environments of companies using Infonuagic (such as servers, databases and other Infonuagic technologies), SaaS (software as a service), IaaS (infrastructure as a service) or PaaS (platform as a service). Above all, he/she must ensure that these systems function correctly, and that no failures occur.

Internal support: technical support for internal users in the operational side of IT, in collaboration with team members. In this portion of the role, the resource will be responsible for providing technical assistance, providing solutions, communicating with users and documenting resolved problems, in an internal service center mode composed of qualified IT technicians who listen to users in order to respond to requests for incidents and/or use of IT tools such as email, internet, remote access, workstations, printers, software, domain accounts.

The ideal candidate is action- and solution-oriented, with good listening skills and a well-developed sense of customer service.

Responsibilities

Not limited to:

Under the supervision of the Team Leader, Infrastructure, manage certain systems in Azure and AWS.

Take charge of some small short-term projects.

Provide office automation support for ticketing systems, monitor and resolve first- and second-level incidents, and maintain support relations with internal customers.

Perform tasks related to preventive maintenance, troubleshooting and repair of operational, office automation and cloud computing systems and their peripherals.

Technical welcome for new employees.

Train users in procedures, software and working environments.

Inform users of the status of or changes to their IT environment.

Be on-site at the office a minimum of 3 days a week (Mondays + 2 days to be scheduled with the Team Leader).

Install, configure and support workstations, from the operating system to the configuration of applications and software.

Participate in on-call rotation with other team members.

All other related tasks.

Qualities needed to thrive in this role:

Want to learn, develop skills and take on responsibility.

Strong qualification and problem-solving skills for in-house or cloud-based systems.

Strong interpersonal and communication skills

Collaboration and teamwork

Autonomous, responsible and proactive

Efficiency, organizational skills and good management of priorities

Good judgment and discretion in handling confidential information

Ability to adapt quickly and easily

Ability to meet and exceed organizational needs

What we are looking for

Diploma in business computing or equivalent, university degree an asset.

3 to 5 years' experience in AWS and/or Azure system administration.

3 to 5 years' experience in IT support.

CompTIA A+ training an asset.

ITIL training an asset.

Knowledge of endpoint management systems (MEM) an asset.

Good knowledge of MS Office 365 software.

Excellent command of French and good knowledge of both spoken and written English.

Ability to respond to after-hours support requests on a limited basis (on-call).

What we offer

Be part of a growing organization that is also a leader in its market segment.

Have a tangible impact on the company's growth and success.

Work in a dynamic, innovative environment offering excellent opportunities for ongoing training, professional development and career advancement.

Work in an environment that encourages your autonomy.

Work in an organization where work-life balance is a priority.

Free 24/7 access to an online doctor.

Working in a diversified company where the challenges are varied: you'll never get bored

Would you like to take up this challenge and contribute to our growth plans? Apply now and join a team that values your expertise and ideas

We thank all applicants for their interest. Only those candidates selected for an interview will be contacted.

** The masculine form is used to lighten the text, without prejudice to the feminine form.

Qualities needed to thrive in this role:

Want to learn, develop skills and take on responsibility.

Strong qualification and problem-solving skills for in-house or cloud-based systems.

Strong interpersonal and communication skills

Collaboration and teamwork

Autonomous, responsible and proactive

Efficiency, organizational skills and good management of priorities

Good judgment and discretion in handling confidential information

Ability to adapt quickly and easily

Ability to meet and exceed organizational needs

What we are looking for

Diploma in business computing or equivalent, university degree an asset.

3 to 5 years' experience in AWS and/or Azure system administration.

3 to 5 years' experience in IT support.

CompTIA A+ training an asset.

ITIL training an asset.

Knowledge of endpoint management systems (MEM) an asset.

Good knowledge of MS Office 365 software.

Excellent command of French and good knowledge of both spoken and written English.

Ability to respond to after-hours support requests on a limited basis (on-call).

  • Cloud System Administrator

    2 weeks ago

    Saint-Laurent, Canada IT Unlock Full time

    **Job Name: Cloud System Administrator** **Client: Recochem Inc.** **Location: Required presence 3 days a week at the Montreal (QC) or Milton (ON) office** **Full Time / Permanent** **Job description**: IT Support & Incident Management: Treat, prioritize and respond in a timely manner to all the incidents and service requests aligning with SLAs for...

  • Administrative Assistant

    6 months ago

    Saint-Laurent, Canada Fuel It Refuelling Inc. Full time

    Fuel It Refuelling Inc. is a fuel distribution company in Montréal, QC. We are inclusive and agile. Our work environment includes: - Modern office setting - Casual work attire - Growth opportunities **Company description** Fuel It Refuelling is committed to innovating and changing the way we consume gas. We hope you enjoy using our service and we will...

  • Spécialiste en Maintenance Informatique

    2 weeks ago

    Saint-Hyacinthe, Quebec, Canada Fed IT Full time

    Bienvenue dans le monde des technologies d'information avec Fed IT, cabinet de recrutement spécialisé dans les métiers TI.Notre équipe experte vous propose un poste temporaire de technicien informatique niveau 1-2, offrant une opportunité unique pour mettre vos compétences en pratique. Ce rôle, basé sur site, offre une rémunération horaire variable...

  • Business Analyst

    6 months ago

    Saint-Laurent, Canada IT Unlock Full time

    **JOB Description** We are looking for a talented D365 Business Analyst. This is a new implementation and the position is permanent. The work is hybrid and begins ASAP. Exciting technologies and intriguing challenges await you. **RESPONSIBILITIES** - Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing...

  • Spécialiste en Résolution de Problèmes Informatiques

    2 weeks ago

    Saint-Hyacinthe, Quebec, Canada Fed IT Full time

    Détails du Poste Niveau : T1-2, technicien informatique Temps de Travail : 37,5 heures semaine, au moins 3 mois Salaire Horaire : Variable selon l'expérience (à discuter)Description du Poste Nous recherchons un spécialiste en résolution de problèmes informatiques pour rejoindre notre équipe à Fed IT. En tant que technicien informatique niveau 1-2,...

  • Spécialiste en Support Informatique

    7 days ago

    Saint-Hyacinthe, Quebec, Canada Fed IT Full time

    Bienvenue chez Fed IT, cabinet de recrutement spécialisé dans le secteur TI. Nous sommes experts dans les métiers de l'informatique, développement, décisionnel et infrastructure.Nous recherchons actuellement un technicien informatique niveau 1-2 pour un poste temporaire d'au moins 3 mois, sur site, 37,5h semaine.Ce poste vous offrira une opportunité de...

  • Technicien Informatique

    2 months ago

    Saint-Hyacinthe, Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    2 months ago

    saint-hyacinthe, Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI.J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal.Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    2 months ago

    Saint-Hyacinthe, Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    2 months ago

    Saint-Hyacinthe, Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    2 months ago

    saint-hyacinthe, Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI.J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal.Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    2 months ago

    saint-hyacinthe, Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI.J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal.Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • IT Technician

    7 months ago

    Saint-Laurent, Canada Fleming IT Solutions Full time

    We are a dynamic Montreal-based technology company looking to hire a qualified person for a position to assist with technological systems in IT environments. Position includes, installing, maintaining, and diagnosing Windows systems, Desktop and Server. Knowledgeable in Active Directory, 365, azure, VMWare, Hyper-V and other domain services. Apple systems...

  • Helpdesk Technician

    6 months ago

    Saint-Mathieu-de-Beloeil, Canada Contrans IT Services Full time

    About Us Contrans Corp. is a subsidiary of TFI International, a North American leader in the transportation and logistics industry. Contrans oversees a diverse portfolio of operating companies that offer Van, Tank, Bulk, Dump, Flatbed, Container and Logistics services. Contrans has been growing steadily through strategic acquisitions of companies in both...

  • Technicien Informatique

    2 months ago

    Bois-Francs-Sud (Saint-Nazaire-D'Acton), Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    1 month ago

    Bois-Francs-Sud (Saint-Nazaire-D'Acton), Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Technicien Informatique

    1 month ago

    Bois-Francs-Sud (Saint-Nazaire-D'Acton), Canada Fed IT Full time

    Bonjour, je suis Guillaume, conseiller senior en recrutement et développement des affaires au sein de Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte en TI parle votre langage et évolue dans votre...

  • Mac / Apple Technician

    6 months ago

    Saint-Laurent, Canada SoftFlow Apple MAC IT Full time

    **Job description** **IT Network Specialist Level 3 Needed** **MUST HAVE**: Very good knowledge in: - Apple Network Knowledge - Mac OS Server - Microsoft Office 365 - Cybersecurity Configurations We are looking for senior network specialists to join our highly motivated IT services team familiar with **Microsoft environment** and have these...

  • Helpdesk Technician

    6 months ago

    Saint-Mathieu-de-Beloeil, Canada Contrans IT Services Full time

    About Us Contrans Corp. is a subsidiary of TFI International, a North American leader in the transportation and logistics industry. Contrans oversees a diverse portfolio of operating companies that offer Van, Tank, Bulk, Dump, Flatbed, Container and Logistics services. Contrans has been growing steadily through strategic acquisitions of companies in both...