Marketing Coordinator

POSITION SUMMARY The Marketing Coordinator will support marketing initiatives with support and ownership of our sample coordination program. In this role, they will contribute to marketing collaterals, events, cross‑department projects, while also ensuring that our customers, brokers and sales team receive timely, professional and branded samples that showcase and highlight our products. Marketing Support Draft, design, edit, and manage marketing collaterals (sell sheets, brochures, digital ads) Support distribution of marketing collateral to customers and brokers Update product information such as packaging, product descriptions in marketing portals and database. Consolidate and finesse PowerPoint presentation decks Ensure accuracy and consistency of messaging across accounts and channels Act as a second set of eyes for packaging review and approvals to ensure final sign‑off. All other administrative tasks as required Sample Coordination Process and track daily sample requests from sales, brokers, and customers Assemble and brand sample kits with correct labels, inserts, and packaging Coordinate with Marketing and Sales to prepare mock‑ups for presentations Monitor and replenish sample inventory; anticipate upcoming needs Arrange courier shipments and confirm timely delivery for customer meetings and trade shows Customer/Product Complaint Management Record and maintain product complaint logs for reporting and process improvement. Collaborate with CS/QA/OPPS to resolve product or delivery issues Draft professional responses to customers and document resolutions Cross Department Coordination Act as liaison between Marketing, Sales, Production, and Logistics Ensure artwork and packaging approvals are properly routed and signed off Data & Reporting Compile monthly/quarterly reports on sample requests and costs Track sample budgets and highlight variances Analyze data to identify trends, top SKUs, and customer needs Event Support Track sample budgets and highlight variances Analyze data to identify trends, top SKUs, and customer needs Soft Skills Creativity & Initiative: Brings fresh ideas for marketing initiatives, presentations, and event execution; takes proactive ownership of projects and seeks opportunities to add value Marketing Mindset: Understands branding, customer engagement, and the importance of aligning all materials and presentations with company standards Communication: Communicates clearly and persuasively in both written and oral form; adapts messaging to suit customers, brokers, and internal teams Attention to Detail/Quality Control: Ensures accuracy and consistency in samples, presentations, and marketing collateral Adaptability: Adjusts quickly to shifting priorities, deadlines, and unexpected challenges; thrives in a dynamic environment Interpersonal Skills: Builds positive relationships with team members, brokers, and customers; maintains professionalism and demonstrates openness to learning Planning & Organization: Prioritizes tasks effectively, manages multiple projects simultaneously, and maintains an organized workflow in a fast‑paced environment Problem Solving: Identifies issues quickly, proposes solutions, and escalates when necessary Dependability: Reliable in attendance and execution; follows through on commitments, responds to feedback, and supports team and company goals Education/Experience Degree or diploma in Marketing, Communications, or a related field (or equivalent experience) Minimum 1‑2 years of experience in marketing coordination, sales support, or a related role Strong proficiency in Microsoft Office Suite (Word, PowerPoint, Excel); experience with design software (e.g., Canva or Adobe Illustrator) is an asset Solid understanding of marketing fundamentals and sales support functions Strong organizational and time‑management skills to handle competing deadlines Must be able to read, write, and communicate effectively in English Must have reliable transportation Ability to stand, walk, and move samples or materials during events/trade shows; able to lift up to 10 lbs Working Conditions Must be comfortable walking or standing for extended during sample prep, trade shows, or customer events Occasional travel may be required for trade shows, events, or customer meetings #J-18808-Ljbffr