Operational Specialist

2 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Helic & Co. Full time

Get AI-powered advice on this job and more exclusive features. Overview An Operations Specialist ensures daily business activities run smoothly, efficiently, and in alignment with organizational goals. This role is ideal for someone who thrives in dynamic environments, enjoys solving complex problems, and is passionate about improving systems, processes, and cross-functional workflows. Key Responsibilities Oversee day-to-day operational activities to ensure seamless execution. Analyze current processes; identify inefficiencies and recommend solutions. Maintain and improve internal documentation, SOPs, and workflow guides. Track and interpret operational data to uncover trends and support decisions. Coordinate between internal teams and external partners to ensure timely delivery of tasks and projects. Support the implementation of new tools, technologies, and automation. Monitor performance metrics to ensure goals and KPIs are met. Troubleshoot operational challenges and elevate problems when necessary. Assist in budget tracking, resource planning, and vendor coordination. Contribute to special projects, process transformations, and strategic initiatives. This is a remote position. Qualifications Bachelor's degree in Business, Operations Management, or related discipline—or equivalent experience. Proven experience in an operations, project coordination, or process-driven role. Strong problem-solving and analytical abilities. Excellent organizational and time-management skills. Proficiency with productivity tools (e.g., Google Workspace, Microsoft 365); familiarity with CRMs or project management platforms is an asset. Skilled in data analysis and reporting. Strong written and verbal communication skills. Ability to work independently and collaboratively within cross-functional teams. Adaptable, resourceful, and comfortable working in fast-paced environments. Preferred Skills Experience with business intelligence tools or dashboards. Knowledge of workflow automation systems. Understanding of business operations across multiple departments. Ability to manage multiple priorities and deadlines. Familiarity with Lean, Six Sigma, Agile, or other optimization methodologies (bonus). Success Attributes Detail-oriented mindset High accountability and ownership Process-driven, yet flexible Strong interpersonal skills Continuous improvement mindset Benefits Competitive compensation Professional development opportunities Flexible work environment Growth potential and cross-functional exposure #J-18808-Ljbffr

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