Building Information Officer

6 days ago

Vaughan, Canada Grafton Apparel Full time
Taking its strength from over a century of heritage, today Grafton Apparel remains committed to the retail clothing industry by responding to the ever changing demands of the market. p>

Job Summary:

As the Head of IT, you will oversee the technology infrastructure, e-commerce platforms, and digital initiatives that drive Grafton Apparel's operations and customer experience. Reporting directly to the CFO, you will play a key role in shaping and implementing the company’s IT strategy to support our growth in both retail and e-commerce. You will lead a dedicated team, manage key vendor relationships, and ensure robust cybersecurity and operational efficiency.

What you will do in this role:

Strategic Leadership:

  1. Develop and implement the IT strategy aligned with business goals, focusing on e-commerce, digital transformation, and operational scalability.
  2. Lead IT projects that support business growth, improve customer engagement, and enhance team productivity.
  3. Identify and evaluate new technologies to keep the company competitive in the retail industry.
    1. Lead the end-to-end reimplementation of the company’s ERP system to improve efficiency, scalability, and data accuracy across operations.
    2. Collaborate with key stakeholders and the external System Integration partners to define project requirements, timelines, and deliverables.
    3. Ensure a seamless transition with minimal disruption to business operations and provide post-implementation support and optimization.

    Technology Management:

    1. Oversee and maintain the company’s digital and in-store systems, including point-of-sale (POS) systems, ERP, CRM, and e-commerce platforms.
    2. Ensure consistent performance, security, and high availability for all company tech assets and platforms.
    3. Manage IT budgets, forecasts, and cost-effectiveness.

    Vendor Relationship Management:

    1. Build and maintain strong relationships with key technology vendors and service providers to ensure high-quality and cost-effective solutions.
    2. Negotiate contracts, manage vendor performance, and ensure compliance with service level agreements (SLAs).

    Cybersecurity & Compliance:

    1. Manage cybersecurity infrastructure and policies to stay up to date with best practices, protecting customer data and company information.
    2. Ensure compliance with data protection regulations (e.g., li>

    Team Development:

    1. Build and manage a high-performing IT team, fostering a collaborative and innovative culture.
    2. Oversee training and professional development to keep the team up-to-date with technology trends and skills.

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