Senior Director of International Commercial
4 weeks ago
Requisition ID: 207999
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Manager, Global Employee and Labour Relations is responsible for leading and overseeing the delivery of Employee Relations and Labour Relations activities within the region, ensuring alignment with the business strategies, plans, and initiatives, and compliance with the relevant regulations, policies, and procedures.
The Senior Manager also contributes to the success of the Global Labour Relations function at the Bank by leading the research and analysis of Labour Relations risk, coordinating and amending labour mandates, providing strategic advice on HR policy development, and leading, developing, and supporting the delivery of training and other tools for the global labour relations practitioners.
The Senior Manager works with and provides leadership, direction, and prioritization for the Employee Relations Managers in the region.
Is this role right for you? In this role you will: Employee Relations- Lead Customer-Focused Culture: Leads and drives a customer-focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Manage ER/LR Cases: Independently manages ER/LR cases requiring specialized depth of expertise and knowledge of the Bank's Code of Conduct, HR policies (e.g., Global Harassment Policy, Global Human Rights Policy), employment law, and assigned business lines/subsidiaries/countries.
- Ensure Compliance and Expertise: Ensures labour and employee relations issues, questions, and concerns are addressed in compliance with regulations and Bank policies and acts as a subject matter expert to coach Manager Employee Relations.
- Overseeing ER/LR Activities: Leads Manager Employee Relations that provides expert council and advice, performs fact-finding investigation activities related to inquiries, complaints, and concerns and facilitates conflict resolution where conflict is disruptive to the work environment.
- Resolve ER Cases: Leads and coordinates Manager Employee Relations to resolve ER cases and handles escalated or complex cases.
- Foster Compliance and Culture: Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles.
- Build a High-Performance Environment: Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment.
- Lead Analysis of Labour Risk Globally: Lead the analysis of labour risk both internally and externally to the Bank and prepare regular reports on internal and external indicators.
- Advise on Collective Bargaining Mandates: Coordinate and recommend language in collective bargaining mandate preparation.
- Develop Tools for Global Labour Relations: Continuously improve communication related to global workforce initiatives and develop and deliver education and training where appropriate.
- Assess Bank Policies for Labour Relations Risk: Review proposed policies through an LR lens to identify potential risks and escalate accordingly.
- Post-secondary degree or college diploma in Human Resources, Business or another related field
- 10+ years of experience in Employee/Labour Relations or Human Resources
- Expert knowledge of employment law and labour law
- Knowledge of negotiation and collective bargaining process
- Strong problem-solving skills with ability to apply sound judgement
- Expert conflict and alternative dispute resolution skills
- Strong verbal and written communication skills
- Ability to multitask while remaining organized
- Advanced computer skills in MS Office products
- Excellent negotiation skills and a sound understanding of LATAM Labour Statutory framework and standards
- Fluency in Spanish required (written and spoken)
- Financial Impact: This role plays a key part in mitigating financial risk to the International Banking portfolio.
- Diverse HR/ER/LR knowledge specific to designated portfolio.
- Operate independently day-to-day with limited direction/coaching.
- Work collaboratively with internal and external partner groups.
- May engage in preliminary negotiations/discussions with external legal counsel.
- Manages up to 7 direct reports.
Costa Rica, GBS Colombia, Dominican Republic
Countries that require indirect ER support:Chile, Colombia, Panama, Peru, Mexico, Uruguay
Countries that require direct LR support:Brazil, Chile, Colombia, Peru, Mexico, Uruguay
Some more information you might want to know:- The incumbent works from remote locations and in an office environment.
- High levels of stress resulting from the consequences of work to the business and employees.
- Works semi-independently, with direction/coaching from the Director ER/LR.
Location(s): Canada, Colombia, Dominican Republic, England, France, Japan, Mexico, Peru, United States
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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