All Store Manager

4 days ago

Montreal, Canada H&M Full time

Job Description

As a Store Manager with COS, you will be responsible for the overall performance of an individual store, this includes delivering the best customer experience that contributes to the store's sales and profit. In this role, you will lead a team of people to ensure the store is run in the most efficient way. By securing both direct and indirect customer service, you ensure the success of the location to maximize profit.

Key responsibilities

  1. Offering customers a high level of service, through styling advice, product knowledge and store experience
  2. Analysing selling information and taking responsibility for the store sales performance
  3. Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service
  4. Leading on recruitment and ensuring induction and training for new starters is carried out
  5. Identifying future talents and putting together development plans to support their progression
  6. Overseeing store operations
  7. Creating a great place to work

Qualifications

To be successful in the role as Store Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are flexible and able to adjust to changing circumstances and customer needs. We also believe you can take initiatives and independently address business needs in a quick and effective way. In addition, you are communicative and socially confident, fostering positive interactions with colleagues and customers.

What you need to Succeed:

  1. Approximately 1 year working as a manager within a retail environment.
  2. Excellent communication skills and the ability to lead, train and develop a team
  3. Customer focused
  4. Self-motivated & Positive
  5. Adaptable
  6. A genuine interest in others
  7. Excellent planning and organisational skills
  8. Good analytical and problem-solving abilities
  9. Excellent commercial abilities and interest in fashion, retail
  10. Ability to work a flexible schedule including early mornings, weekends and evenings when required

This is a Full-time position offering 40 hours a week.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through our career page.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. At COS we also offer a staff clothing allowance, and in addition, all our employees are included in our H&M Incentive Program – HIP.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

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