Customer Care Specialist
1 week ago
Job Title Customer Care Specialist – London Honda, AutoCanada Overview Position: Customer Care Specialist Location: London, ON Classification: Full-Time, Immediate Hire Dealership: London Honda London Honda is proud to be part of the AutoCanada dealership network, the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven, and committed to our Team Members, customers, and operational excellence. Role Summary This role assists in the generation of sales by responding to inbound calls and emails and handling customer inquiries. It is an important business development function in a dealership setting. Responsibilities Answer inbound calls for sales and respond to emails in a timely manner. Create new customer profiles and book appointments for the sales department. Handle customer inquiries and provide relevant product information via telephone, email, and text. Research required information using available resources. Develop and retain sales opportunities. Make outbound calls/texts/emails related to various campaigns. Manage and resolve customer issues, with support from management. Provide customers with product and service information. Update existing customer information using internal systems. Identify and elevate priority issues. Route calls to appropriate departments. Follow up with customers on a regular basis. Update CRM database and send out appointments through MS Outlook. Keep track of all appointments. Maintain up-to-date product knowledge through training resources. Complete additional administrative duties assigned by management. Must-Haves Experience in CRM and/or Automotive Sales BDC is an asset. Team player who is flexible, solution-driven with proactive analytical and problem‑solving skills. Effective time management and organizational skills. Excellent interpersonal and communication skills; effective verbal, written, and listening skills. Attention to detail and high level of accuracy. Fast learner and adaptable to new and changing processes. Excellent decision-making skills. Effective computer/keyboarding skills. Excellent telephone skills. Legally authorized to work in Canada. Perks and Benefits Competitive Compensation and Benefits Package. Employee Vehicle Purchase & Service Plans. Employee and Family Assistance Programs. Company-wide appreciation events and contests throughout the calendar year. Professional development and opportunity to grow your career. EEO Statement We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. Application To apply, visit www.autocan.ca/careers. We thank all applicants for their interest; only those selected for an interview will be contacted. #J-18808-Ljbffr
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Bilingual Customer Care Specialist
7 days ago
London, Ontario, Canada Columbia Sportswear Full time $50,000 - $80,000 per yearAdditional Paid Time Off (floater days)DEI and Employee Resource GroupsGenerous Employee DiscountsHybrid work modelABOUT THE POSITIONThe Warranty team is looking for a Bilingual Customer Care Specialist to join their team on a 6-month contract at our Canada Headquarters located in London, Ontario. Reporting to the Customer Care Supervisor, the Bilingual...
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Bilingual Customer Care Specialist
1 week ago
London, Ontario, Canada Columbia Sportswear Company Full time $40,000 - $60,000 per yearAdditional Paid Time Off (floater days)DEI and Employee Resource GroupsGenerous Employee DiscountsHybrid work modelABOUT THE POSITIONThe Warranty team is looking for a Bilingual Customer Care Specialist to join their team on a 6-month contract at our Canada Headquarters located in London, Ontario. Reporting to the Customer Care Supervisor, the Bilingual...
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Sales Customer Care Specialist
2 weeks ago
London, Canada AutoCanada Inc. Full time**Sales Customer Care Specialist Job Description** At London Honda, we believe in providing our employees with the necessary tools to succeed. We offer competitive wages/salary, vacation, health and dental benefits, ongoing training, and support to ensure you're successful and achieving your goals, and endless opportunities to further your career within our...
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Automotive Customer Care
2 weeks ago
London, Canada Kelleher Ford Full timeA leading dealership in Canada is seeking a Customer Care Specialist in London, ON. The role involves managing customer inquiries, assisting sales, and maintaining customer profiles through effective communication. Applicants should have experience with CRM systems and possess excellent organizational skills. This position offers a competitive benefits...
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Automotive Customer Care
2 weeks ago
London, Canada Kelleher Ford Full timeA leading dealership in Canada is seeking a Customer Care Specialist in London, ON. The role involves managing customer inquiries, assisting sales, and maintaining customer profiles through effective communication. Applicants should have experience with CRM systems and possess excellent organizational skills. This position offers a competitive benefits...
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Sales Customer Care Specialist
1 week ago
London, Canada AutoCanada Inc. Full time**Sales Customer Care Specialist** **London Honda** **London, ON** At London Honda, we believe in providing our employees with the necessary tools to succeed. We offer competitive wages/salary, vacation, health and dental benefits, ongoing training, and support to ensure you're successful and achieving your goals, and endless opportunities to further your...
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Customer Care Specialist
1 week ago
London, Ontario, Canada AutoCanada Full time $40,000 - $60,000 per yearJoin the ridePosition:Customer Care SpecialistLocation:London, ONClassification:Full-Time, Immediate HireDealership:London HondaLondon Hondais proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our...
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London, Canada Mayne Full timeCompany: Mayne Inc. Location: London, Ontario Position: Customer Service Specialist Hours: Full Time Permanent (8am to 5pm, Mon-Fri) Wage: $18 to $24/hr depending on experience **About Mayne** Mayne Inc. is proud to be one of North America’s leading manufacturers of outdoor products. Our planters, window boxes, mail posts, and storage bins are distinct in...
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Customer Experience Specialist
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London, Canada Synergy Tax & Business Solutions Inc. Full timeLooking for a long term role in a positive environment, dedicated to continued learning? Our upbeat team is growing! As an Onboarding and Account Specialist, you will be responsible for a smooth, consultative, and efficient onboarding experience for new and existing customers. With a mix of great people skills, technical aptitude, and bookkeeping...
