Technical Services Technologist

2 weeks ago

Kitchener, Canada Sonova International Full time

Technical Services Technologist Location: Sonova Kitchener About the Role We are seeking a Technical Services Technologist to support the development and maintenance of Sonovas hearing products. This role is responsible for creating documentation, maintaining work instructions used globally, and assisting with product testing and building prototypes. You will play an important part in ensuring product quality compliance and continuous improvement across our operations. What You’ll Do Assist in testing hearing instruments using Sonova Pro®Go systems. Develop and maintain production assembly instructions and service documentation. Conduct environmental and accelerated life testing. Maintain calibration schedules and ensure compliance with ISO standards. Assemble and prepare prototype devices for product development. Support customer complaint investigations with product testing and analysis. Perform yield improvement studies to help identify and resolve failures. Provide ongoing support for new and existing products. What We’re Looking For 5 years of experience in a similar technical role. Experience working in a regulated industry (medical devices preferred). Strong background in cross‑functional project collaboration. Ability to use data for decision‑making and performance evaluation. Excellent communication, organization, and interpersonal skills. Strong leadership qualities with the ability to motivate and influence others. Attention to detail, time management, and task organization skills. English fluency required. A minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality at Sonova. Don’t meet all the criteria? If you’re willing to go all‑in and learn, we’d love to hear from you We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. What We Offer Exciting and challenging work environment Collaborative culture Opportunities for continuous self‑improvement Opportunities for flexible hybrid model work environment A company that values diversity and inclusion Rich benefits plan including wellness benefit paramedical (massage therapist naturopath etc.) and competitive compensation including variable component and employer match on pension contributions Mentorship program and career development plans Sonova Canada is now a certified Great Place to Work May 2024- May 2025. How We Work At Sonova we prioritize the well‑being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team‑customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives. Key Skills Advertisement Fireworks Maintenance Contract Management Import & Export Android Development Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr

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