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Director- RCM Quality Assurance Review

1 month ago

Toronto, Canada RBC Full time
Job Summary Oversees day-to-day operations of the corporation's comprehensive compliance function and ensures consistency in approach to and compliance with internal business process rules and external regulations. Manages activities through senior managers and managers and implements corporate and divisional strategic plans and budgets.

Job Description What is the opportunity?

The role of the Director, RCM QAR is to act as a change agent and help to improve the second line of defense RCM oversight programs and practices of Compliance and other functions (under Reliance Model) through the maintenance of a RCM Quality Assurance Review (QAR) Program that assesses conformity of practices with RBCs RCM Control Standards and/or other regulatory requirements. The work performed by the RCM QAR team also supports the Global Chief Compliance Officers report to the Audit Committee regarding the robustness of the RCM Program at RBC.

What will you do? Maintain and execute the RCM QAR Program. Execution activities include conducting a certain number of QAR Reviews, in accordance with the approved annual plan, and evaluating the performance of different segment compliance teams and Reliance Model functions against pre-established criteria.

Prepare QAR Reports for individual reviews that explain how the review was conducted and what Findings resulted from the work performed, and share these reports with the stakeholders associated with each review.

Prepare quarterly summary reports, present these reports to the Regulatory Compliance Operating Committee, and contribute content to quarterly Global CCO Opinion and RM functions OC reports.

Assist segment compliance teams and Reliance Model functions in understandings QAR Findings, and how to remediate/correct practices.

Maintain a system for tracking Findings identified, closure of Findings, slipped remediation plans etc.

Update QAR assessment criteria, methodologies and guidelines on a periodic basis, as defined in the QAR guidelines.

Provide leadership to, and day-to-day management of the RCM QAR team.

Respond to questions arising from Compliance and Reliance Model functions professionals, and support both formal and informal training of the Compliance and Reliance Model functions as a whole.

Identify and leverage best practices to contribute to continuous improvement of the RCM QAR Program.

Stay informed about improvements and current developments in regulations and internal processes and procedures. Ensure that the RCM QAR Program remains relevant and reflective of current practices and/or practice expectations.

Actively participate various forums within Compliance and RBC more broadly, when invited as QAR subject matter expert.

What do you need to succeed?

Must-have Experience with conducting quality assurance reviews, particularly in a risk management/compliance context

Experience in/knowledge of Compliance function within a large global organization

5+ years experiencing leading a team within financial services

Experience writing reports for senior audiences

Experience setting up, monitoring, and executing an audit/review plan including establishing coverage metrics

Nice to Have Prior audit experience

Whats in it for you? We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in an agile, collaborative, progressive, and high-performing team

The opportunity to interface with executives from many different parts of the organization

Job Skills Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking

Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CHIEF LEGAL & ADMIN OFFICE GRP

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-11-27

Application Deadline: 2024-12-12

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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