Senior Manager, Quality Assurance Review Specialist

2 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

To support the execution of Enterprise Compliance function's oversight over the Regulatory Compliance Management Reliance Model (RCM RM), we are seeking a Senior Manager, Quality Assurance Review Specialist. This role will be responsible for maintaining and enhancing the RM Review Program, which includes periodic quality assurance reviews (QARs), annual attestations, ongoing issues management, and reporting.

Main Responsibilities
  • Plan and perform individual QARs for in-scope RM risk areas pursuant to the approved annual program plan.
  • Prepare QAR reports for individual reviews that explain how the review was conducted and what findings resulted from the work performed, and share these reports with stakeholders associated with each review.
  • Assist RM function teams in understanding QAR results and findings, and how to remediate/correct practices.
  • Provide secondary review of QAR files completed by the Manager, RCM QAR.
  • Facilitate the RM annual attestation process, including engagement of RM functions, sample review of completed attestations, and maintenance of the supporting tool.
  • Manage the issues identified by the RM Review Program, including required data input into RegComp, ongoing monitoring of issues status, and validation of remediation activities, following the enterprise Regulatory Compliance Issues Management Process.
  • Update RCM ratings for RM functions on a quarterly basis, based on results of QARs and progress of issues remediation.
  • Provide inputs into quarterly QAR Reporting to Compliance Executives and present on results as required; in addition, contribute RM content to the Quarterly Global CCO Opinion Report and Compliance reports to RM functions' operating committees.
  • Support the ongoing development and maintenance of the RM Review Guideline and annual review plans.
  • Leverage best practices identified in reviews performed to drive continuous improvement in the overall RM and the QAR Program.
Requirements
  • Experience with conducting quality assurance reviews, particularly in a risk management/compliance context.
  • Good understanding of RBC corporate areas and related regulatory landscape.
  • Understanding of/experience in RCM regulatory requirements and related methodologies.
  • Relevant Compliance experience overseeing Reliance Model or in risk/audit/consulting services.
  • Experience of working in close partnership with stakeholders at various levels.
  • Experience leading a team.
What We Offer
  • A competitive salary range of $120,000 - $180,000 per annum.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A comprehensive benefits package.

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