Customer Service Professional
2 weeks ago
Pay Rate: $24Job Type: ContractLocation: Halifax NSOur client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova Scotia, and secondary location in Montreal, Quebec.Candidate Value PropositionThe successful candidate will have the opportunity to make a meaningful difference by supporting members during critical moments in their lives.Typical Day in RoleAs a Customer Service Specialist, you will handle all aspects of customer service, including answering calls and following up on group insurance files. You will serve internal and external clients with varying levels of complexity, requiring excellent interpersonal, customer service, and communication skills.- Demonstrate passion for customer service and dedication to meeting client needs by providing prompt, accurate responses about products and services.- Manage approximately 50 calls per day in an inbound call centre environment.Candidate Requirements/Must Have Skills:Fully bilingual in French and English (read, write, speak)2-4 years of customer service experience in information centers, retail, or service sectorsProficient with Microsoft Suite (Teams, Outlook, etc.)Soft SkillsStrong problem-solving skillsAbility to stay calm and professional in a fast-paced, changing environmentContinuous learner, eager to discover new applications and stay updatedTechnical aptitude with excellent research skills and meticulousnessNice-To-Have Skills:Experience with SalesforceBackground in Group BenefitsExperience in contact centres, insurance, or group benefitsEducation:High School Diploma requiredUniversity or College degree is an asset but not mandatoryIf interested, please send your updated resume in MS Word format to fouzan@ifgpr.com with the subject line "Customer Service Professional - Bilingual II". More roles are available at www.ifg-global.com.For questions, please contact us. #J-18808-Ljbffr
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Customer Service Professional
4 days ago
Halifax, Canada Manulife Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
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Customer Service Professional
2 weeks ago
Halifax, Canada Manulife Full timeAre you passionate about being part of a growing business, working with diverse customers, and building relationships that will improve your experience? Then we would love to have you join our **Retirement Services Team**as a **Customer Service Representative**! Our customers are our top priority. In this dynamic and ever-evolving role, you will take a...
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Customer Service Professional Ii
2 days ago
Halifax, Canada Robertson and Company Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Customer Service Professional to join our...
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Customer Service Professional Iii
1 week ago
Halifax, Canada Robertson and Company Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Customer Service Professional to join our...
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Bilingual Customer Service Professional
2 days ago
Halifax, Canada Manulife Full time**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy,...
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Customer Service Professional
3 weeks ago
Halifax, Canada IFG International Financial Group Ltd Full timePay Rate: $24Job Type: ContractLocation: Halifax NSOur client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova...
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Customer Service Professional
2 days ago
Halifax, Canada Eteam Info services pvt ltd Full time**Job Type**: Fixed term contract Contract length: 12 months **Salary**: $21.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Halifax, NS: reliably commute or plan to relocate before starting work (required) **Experience**: - Customer service: 1 year (preferred) **Language**: - French (required)
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Customer Service Professional
1 week ago
Halifax, Canada IFG International Financial Group Ltd Full timePay Rate: $24 Job Type: Contract Location: Halifax NS Our client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova...
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Customer Service Professional
2 weeks ago
Halifax, Canada IFG International Financial Group Ltd Full timePay Rate: $24 Job Type: Contract Location: Halifax NS Our client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova...
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Bilingual Customer Service Professional
1 week ago
Halifax, Nova Scotia, Canada Manulife Full time $38,250 - $63,750The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
