Customer Service Professional
3 days ago
Pay Rate: $24 Job Type: Contract Location: Halifax NS Our client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova Scotia, and secondary location in Montreal, Quebec. Candidate Value Proposition The successful candidate will have the opportunity to make a meaningful difference by supporting members during critical moments in their lives. Typical Day in Role As a Customer Service Specialist, you will handle all aspects of customer service, including answering calls and following up on group insurance files.
You will serve internal and external clients with varying levels of complexity, requiring excellent interpersonal, customer service, and communication skills. - Demonstrate passion for customer service and dedication to meeting client needs by providing prompt, accurate responses about products and services. - Manage approximately 50 calls per day in an inbound call centre environment. Candidate Requirements/Must Have Skills: Fully bilingual in French and English (read, write, speak) 2-4 years of customer service experience in information centers, retail, or service sectors Proficient with Microsoft Suite (Teams, Outlook, etc.) Soft Skills Strong problem-solving skills Ability to stay calm and professional in a fast-paced, changing environment Continuous learner, eager to discover new applications and stay updated Technical aptitude with excellent research skills and meticulousness Nice-To-Have Skills: Experience with Salesforce Background in Group Benefits Experience in contact centres, insurance, or group benefits Education: High School Diploma required University or College degree is an asset but not mandatory If interested, please send your updated resume in MS Word format to with the subject line "Customer Service Professional - Bilingual II". More roles are available at . For questions, please contact us. #J-18808-Ljbffr
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Customer Service Professional
2 weeks ago
Halifax, Canada Manulife Full timeAre you passionate about being part of a growing business, working with diverse customers, and building relationships that will improve your experience? Then we would love to have you join our **Retirement Services Team**as a **Customer Service Representative**! Our customers are our top priority. In this dynamic and ever-evolving role, you will take a...
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Customer Service Professional
3 weeks ago
Halifax, Canada IFG International Financial Group Ltd Full timePay Rate: $24 Job Type: Contract Location: Halifax NS Our client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova...
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Director, Professional Services
2 days ago
Halifax, Canada Vision33 Full timeDirector of Professional Services – Full time / Permanent – Halifax, NS, Canada (and surrounding areas) Lead Canadian delivery. Shape customer outcomes. Advance customer success. Build a services organization that consistently delivers. Due to our continued growth and success, we have an immediate need for a Director of Professional Services based in the...
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Housekeeper/cleaner
7 days ago
Halifax, Canada Abode Cleaning Professional Service Full time**Abode Professional Cleaning Service** is seeking professional cleaners/household maintenance attendants in Halifax and Dartmouth who are dedicated to providing our exceptional standards of cleanliness and organization to help us serve our growing client base in the HRM. As a member of our team, you will be responsible for working independently and in teams...
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Sales Professional
7 days ago
Halifax, Canada Service Corporation International Full time**JOB RESPONSIBILITIES** **Lead Generation** - Holds self-accountable for prospecting a minimum of 1-2 hours each day - Obtains referrals from families served by the location - Networks and builds community and civic relationships - Explains and presents presentations to families served and referred families - Maintains and tracks activity levels to ensure...
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Service Professional
4 weeks ago
Halifax, Canada Intello Technologies Inc. Full timeGet ready to be blown away! Our high-performing Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightning-fast TELUS PureFibre™ network while driving revenue growth. We're looking for sales champions with technical expertise who thrive on exceeding targets and delivering...
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Customer Service
1 week ago
Halifax, Canada Créme Full time**Join the team at Vandal Doughnuts, Halifax’s most creative and unapologetically bold doughnut shop!** We’re looking for an enthusiastic and reliable Customer Service Representative who loves connecting with people and has a passion for delivering memorable experiences. In this role, you’ll be the friendly face that welcomes customers, shares our...
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Professional Services Consultant
2 weeks ago
Halifax, Canada SoCast SRM Full time**Position Overview**: The Professional Services Consultant (PSC) at Briq plays a critical role in ensuring client success by implementing, managing, and optimizing Briq's products and services. As a PSC, you will be the primary point of contact for clients, guiding them through their lifecycle with Briq from onboarding to ongoing support and expansion. This...
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Customer Service Assistant
1 week ago
Halifax, Canada Enfield Cresting Full timeJob duties include, but are not limited to the following: Answering inbound phone calls and/or live chats to provide awesome customer service Making outbound warm calls to our customers to help with their inquiries Providing excellent customer service by guiding and helping others with a friendly attitude Effectively utilizing and navigating internal...
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Customer Service Representative
7 days ago
Halifax, Canada Events East Group Full timeHalifax, NS Customer Service Entry Level Relief / Casual **THE ORGANIZATION**: At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite...