Key Account Manager

Key Account Manager at AffirmAffirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. Affirm is committed to building lasting partnerships with merchants for long‑term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This high‑profile, customer‑facing role requires outstanding results‑oriented, relationship and program management skills.What You’ll DoYou will oversee a portfolio of key accounts and develop and drive strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV).You will develop and execute sophisticated account plans that include financing optimizations, executive relationship engagement and marketing strategies, often against ambitious timelines.You will analyze partner performance and recommend programs to increase product adoption, grow up‑funnel awareness and visibility, and sell into expansion opportunities.You will orchestrate cross‑functional teams across our Product, Technical, Credit, Analytics, Marketing and Risk teams to execute partnership initiatives and drive business results.You will manage customer health to ensure overall customer satisfaction and business results.You will drive customer advocacy and critical issues by collaborating with development, product management and support teams to improve the Affirm offering for our merchants.What We Look ForExperience negotiating and closing large, complex commercial contracts for leading companies.Strong written and verbal communication skills, including the ability to give compelling presentations.Experience in leading cross‑functional projects with a high attention to detail.Ability to build productive internal and external relationships and influence towards outcomes; outstanding executive presence.Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders.Knowledge of retail, consumer finance offerings, integrated software solutions and e‑commerce preferred.Comfortable using Salesforce and standard BI tools.Pay GradeKEquity Grade5CompensationAffirm’s compensation structure is based on a variety of factors, including location, experience and job‑related skills. For sales roles, the On Target Earnings (“OTE”) range includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). CAN On Target Earnings per year: $136,250 – $198,750.BenefitsHealth care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents.Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs and family forming expenses.Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge.ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount.We believe it’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. #J-18808-Ljbffr