Director, Corporate Planning and Performance

1 week ago

Old Toronto, Canada Scotiabank Full time
Title: Director, Retail Operational Excellence

Requisition ID: 211117

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director, Retail Operational Excellence leads and oversees the optimization of Retail Branch operations and is responsible for enhancing the overall efficiency and effectiveness of the Bank’s National Branch network. The Director is responsible for streamlining branch operations, design and implementation of productivity initiatives to enhance the delivery of Advice and Service excellence to clients, while ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

  • Lead and drive a client focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Responsible for re-engineering processes to drive significant improvements in client experience, with focus on streamlining branch workflows to enhance efficiency and productivity, and implementation of best practices and standard operating rhythms across all Branches.
  • Provide strategic and tactical oversight of the design and implementation of business transformation initiatives and projects, with a focus on productivity, incremental revenue and/or cost reductions.
  • Utilize internal expertise, best-class systems, processes, tools, and external benchmarks to assess and prioritize initiatives across branches, ensuring they align with business goals.
  • Establish benefits and success metrics for each initiative to maintain alignment with business objectives.
  • Lead and participate in requirements gathering discussions to enhance product and service delivery.
  • Collaborate with internal stakeholders to ensure smooth product changes and launches.
  • As a change agent, promote a culture of continuous improvement by identifying opportunities for process enhancements and implementing solutions to boost operational efficiency.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles.
  • Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Post-secondary education, University Business Degree or MBA preferred.
  • 10+ years of business and consumer/retail experience in the banking sector, with 5+ years in a leadership role.
  • Extensive background in Financial/Product Management/Credit experience within the financial sector.
  • Thorough understanding of LEAN blackbelt principles and process optimization methodologies.
  • Expert knowledge of project management techniques, including Agile.
  • Excellent understanding of Retail Banking segment, including deposit and credit policies and procedures.
  • Strong understanding of retail banking products, processes & systems, and markets.
  • Advanced communication and commercial skills with exceptional strategic thinking capabilities.
  • Superior influencing skills with excellent interpersonal, communication (oral & written), presentation and negotiation skills.
  • Excellent analytical and critical thinking capabilities.

Location(s): Canada : Ontario : Toronto

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

#J-18808-Ljbffr

  • Director, Corporate Planning and Performance

    1 week ago

    Old Toronto, Canada BeiGene, Ltd. Full time

    BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.General Description: The Director of Canada Finance...

  • Director, Corporate Planning and Performance

    2 weeks ago

    Old Toronto, Canada RBC Full time

    Job SummaryJob DescriptionWhat is the opportunity?Are you a strategic communicator who loves to tell stories, promote partnerships and build culture? As the Director, Communications for Corporate Client Group, you'll lead a team, bringing to life in-culture ideas that resonate and engage. Your leadership will be rooted in our core values—embracing growth,...

  • Director, Corporate Planning and Performance

    6 days ago

    Old Toronto, Canada Scotiabank Full time

    Title: Director, Retail Operational ExcellenceRequisition ID: 211117Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Director, Retail Operational Excellence leads and oversees the optimization of Retail Branch operations and is responsible for enhancing the overall efficiency and effectiveness of the...

  • Director, Corporate Planning and Performance

    1 week ago

    Old Toronto, Canada Scotiabank Full time

    Title: Director, Retail Operational ExcellenceRequisition ID: 211117Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Director, Retail Operational Excellence leads and oversees the optimization of Retail Branch operations and is responsible for enhancing the overall efficiency and effectiveness of the...

  • Corporate Planning and Performance Leader

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    The Director, Corporate Planning and Performance will lead the Global Sanctions Advisory team, ensuring policies, procedures, and standards are followed in accordance with governing laws and regulations.Key responsibilities include managing a team of Managers and Senior Managers, overseeing advisory activities, and escalating high-risk clients to review...

  • Manager, Corporate Planning and Performance

    2 months ago

    Old Toronto, Canada Scotiabank Full time

    Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.Reporting to the Director, Portfolio Management & Analytics, the Manager will work closely with a diverse set of stakeholders to generate insights and deliver judicious recommendations. You will drive analyses, oversight, and judicious thought leadership for...

  • Corporate Financial Planning Director

    3 weeks ago

    Old Toronto, Canada MCAP Group of Companies Full time

    Job SummaryMCAP Group of Companies is seeking an experienced Corporate Financial Planning Director to join their team. This is a permanent, full-time position.Key ResponsibilitiesStrategic Planning & Analysis: Provide financial modeling support for strategic projects, prepare presentations and analyses for leadership team and Board of Directors meetings, and...

  • Director, Corporate Planning and Performance

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    p>The Director, Sanctions Advisory will lead and oversee the Global Sanctions Advisory team, ensuring applicable policies, procedures, standards, training, and governance functions are adequately followed and maintained in accordance with applicable governing laws, regulations, and the Bank’s enterprise-wide policies.

  • Director, Corporate Planning and Performance

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    p>The Director, Sanctions Advisory will lead and oversee the Global Sanctions Advisory team, ensuring applicable policies, procedures, standards, trainings, and governance functions are adequately followed and maintained in accordance with applicable governing laws, regulations, and the Bank’s enterprise-wide policies and procedures.

  • Manager, Corporate Planning and Performance

    3 months ago

    Old Toronto, Canada Toronto & York Region Métis Council Full time

    p>Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we...

  • VP Director

    3 months ago

    Old Toronto, Canada Director File Full time

    We have VP Director Job openings for a senior leadership role responsible for overseeing and guiding the strategic direction of a specific department or division within the organization. This role involves setting objectives, managing teams, and ensuring the achievement of key performance indicators to drive the company’s success.Key...

  • VP Director

    3 months ago

    Old Toronto, Canada Director File Full time

    We have VP Director Job openings for a senior leadership role responsible for overseeing and guiding the strategic direction of a specific department or division within the organization. This role involves setting objectives, managing teams, and ensuring the achievement of key performance indicators to drive the company’s success.Key...

  • Manager, Corporate Planning and Performance

    1 month ago

    Old Toronto, Canada HomeEquity Bank Full time

    h3>Manager, Loyalty Experience (10-Month Contract) Tuesday, October 1, 2024 WHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live...

  • Manager, Corporate Planning and Performance

    1 month ago

    Old Toronto, Canada HomEquity Bank Full time

    h3>Manager, Loyalty Experience (10-Month Contract)Tuesday, October 1, 2024WHO WE AREHomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on...

  • Executive Director

    4 weeks ago

    Old Toronto, Canada Director File Full time

    Job Opportunity: Executive DirectorWe are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve organizational...

  • Executive Director Position

    1 month ago

    Old Toronto, Canada Director File Full time

    Executive Director OpportunityWe are seeking a visionary leader to co-lead Canada's largest professional theatre for young audiences. As Executive Director, you will be responsible for collaborating with the Artistic Director to inspire and promote a collaborative theatre spirit amongst staff, volunteers, and the artistic community.Key...

  • Executive Director Position

    1 month ago

    Old Toronto, Canada Director File Full time

    Executive Director OpportunityWe are seeking a visionary leader to co-lead Canada's largest professional theatre for young audiences. As Executive Director, you will be responsible for collaborating with the Artistic Director to inspire and promote a collaborative theatre spirit amongst staff, volunteers, and the artistic community.Key...

  • Executive Director Position

    1 month ago

    Old Toronto, Ontario, Canada Director File Full time

    Executive Director OpportunityWe are seeking a visionary leader to co-lead Canada's largest professional theatre for young audiences. As Executive Director, you will be responsible for collaborating with the Artistic Director to inspire and promote a collaborative theatre spirit amongst staff, volunteers, and the artistic community.Key...

  • Director, Corporate Financial Planning

    2 months ago

    Old Toronto, Canada MCAP Group of Companies Full time

    MCAP at a GlanceJoining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning...

  • Director, Corporate Strategy

    5 months ago

    Toronto, Canada Greater Toronto Airports Authority Full time

    **Your way forward: Join Canada’s busiest airport as our next Director, Corporate Strategy** Do you want to help transform Toronto Pearson into the global airport of the future? We’re committed to becoming one of the most advanced, sustainable, and passenger-friendly airports in the world - and we need your help. This is your chance to play an essential...