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Guidewire - Sr. Business Analyst

2 months ago

Markham, Canada AddSource Full time

Title: Guidewire - Sr. Business Analyst

Location: Markham, ON, Canada

Skills And Responsibilities

  • Business requirements documents for changes and enhancements.
  • Test and validate all changes prior to implementation to ensure quality and accuracy aligns with client regulatory audit and risk & control standards.
  • Document system processes for Guidewire Billing Center.
  • Identify impacts on business processes based on detailed solutions and strategies.
  • Work collaboratively with Guidewire developers to determine both the workaround and the fix to the issue.
  • Write technical documents to describe operating procedures.
  • Proactive monitoring of system behavior within the operations to ensure that core systems are functioning effectively.
  • Creating/enhancing job aids as well as any relevant documentation within Billing.
  • Recommend process improvements for Guidewire workflow, moving towards the goal of increasing efficiencies.
  • Identify and recommend process improvements in the department.
  • Create systems models, specifications, diagrams, and charts.
  • Work closely with the Team Leader and Business Stakeholders to understand current business processes.
  • Translate business issues/challenges and objectives into viable quality technical documentation and be able to recommend alternative solutions.
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