Data Policy Director

2 weeks ago

Old Toronto, Canada Manulife Insurance Malaysia Full time
p>Director, Operational Risk and Resilience Management Director, Operational Risk and Resilience Management

Time Type: Full Time

The Director, Operational Risk and Resilience Management (ORRM) will report to the Head of Risk and Resilience Programs in supporting various risk programs to enhance Manulife’s operational risk and resilience capability. The Director will work closely with segment risk teams to provide guidance to better identify and manage current and emerging risks, reporting relevant risk and resilience postures, and demonstrating appropriate risk behaviours and culture.

Support the development and maintenance of operational resilience policies, standards and guidelines.

Support the development of various Operational Resilience Program workstreams as well as ad hoc projects and risk programs.

Operate as SME to provide oversight and challenge over the ongoing critical operations maturity assessment activities and the reporting of resilience posture, working with Segment Risk Officers to help ensure timely and accurate resilience assessment outcomes.

With an emphasis on Resilience, provide education and training to business, operations and technology resources to implement the resilience management program(s) within their respective area.

Education and training should have a particular focus on integrating with their existing risk, resilience and compliance processes to help ensure sustainability and avoid duplication of effort.

Share key information, including risk exposures, resilience posture and maturity, loss data and risk management/control best practices to various business, operations and technology contacts to facilitate sharing of learnings.

Operational risk and resilience experience within a large Financial Institution.

Minimum 8 years of experience in risk management, technology, operations or compliance background.

University undergraduate degree with a relevant advanced professional designation preferred (e.g., MBA, Finance, Risk, Actuarial, Technology).

Solid experience in designing, implementing, and validating the effectiveness of operational controls.

Strong written and oral communication skills, including ability to translate complex technical issues into fundamental concepts.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Manulife Financial Corporation is a leading global financial services group that helps people make decisions more easily and live better. p>Manulife is an equal opportunity employer.At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as our customers, and to foster an inclusive workplace that leverages the diversity of our employees and the skills of everyone. We are committed to equitable recruitment, retention, promotion and compensation, and we administer all our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, gender (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability or any other protected ground under applicable law.

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