Application Support Technical Lead
2 months ago
Who You Are
Lead Application Support Engineer that has crisis management and customer facing experience. li>
Identify gaps within the current monitoring infrastructure and create/recommend/enhance tools to address them.Lead and mentor members of the Application Support team.Perform root cause analysis on events by utilizing logs, tools, and available documentation.Own/contribute to building a support runbook/KB for various products.Submit, Manage, Own defects/enhancements to development/product teams to help harden products/services.Work shifts that may cover daytime, off-hours, and weekends (24x7x365).-
Technical Application Specialist
4 weeks ago
Richmond Hill, Ontario, Canada Epicor Software Corp Full timeTechnical Application Specialist | ERP SupportAbout the Role:We are seeking a skilled Technical Application Specialist to join our team in providing exceptional support for our LumberTrack ERP software, Android mobile apps, and Data Cubes.Key Responsibilities:Diagnose and troubleshoot technical and application-related software issues.Manage and follow up on...
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Richmond Hill, Ontario, Canada Paymentus Holdings Inc. Full timeOverviewPaymentus Holdings Inc. is a leading electronic bill payment solutions company seeking an exceptional Technical Lead to join its Customer Success support team. As a SaaS provider built on a massively scalable platform, we support thousands of businesses and millions of transactions daily.Job DescriptionWe are looking for a seasoned Lead Application...
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Technical Application Specialist | LumberTrack
3 weeks ago
Richmond Hill, Canada Epicor Software Corp Full timeTechnical Application Specialist | LumberTrack At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. Technical Application Specialist | LumberTrack As a Technical Application Specialist, you...
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Technical Application Specialist | LumberTrack
2 months ago
Richmond Hill, Canada Epicor Software Corp Full timeTechnical Application Specialist | LumberTrack At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.Technical Application Specialist | LumberTrackAs a Technical Application Specialist, you...
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Technical Support Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Schindler Consulting Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Schindler Consulting.The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a keen eye for detail.Responsibilities will include:Providing technical support to users in a fast-paced environmentCollaborating with colleagues to resolve...
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Technical Support Specialist
4 weeks ago
Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full timeWe are seeking a skilled User Support Technician to join our team at Schindler Consulting. As a key member of our technical support team, you will be responsible for providing timely and effective support to our clients. This includes responding to user inquiries, troubleshooting technical issues, and implementing solutions to ensure minimal downtime.Key...
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Technical Support Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Schindler Consulting Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Schindler Consulting. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their computer systems and applications are running smoothly.
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Sr. Application Support Engineer
3 weeks ago
Richmond Hill, Canada Paymentus Full timeWho We ArePaymentus is an electronic bill payment solutions company looking for high performers to join our Application Support Engineering team. We are a SaaS provider built upon a massively scalable platform, supporting thousands of businesses and millions of transactions on a daily basis.Who You AreYou are a self-driven support engineer with the ability...
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Senior Application Support Engineer
2 weeks ago
Richmond Hill, Canada Paymentus Full timeWhat You Will Be Responsible For:Acting as a trusted advisor to our customers in various engagements, ranging from technical development and product support to business analysisServing as a subject matter expert for broad and complex technical issues by providing first call resolution by phone and emailDesigning, writing, and enhancing tools for both...
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Senior Technical Support Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Global Industrial Full time**Job Summary**We are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at Global Industrial. As a key member of our technical support team, you will be responsible for providing top-notch customer service and technical assistance to our valued customers.The ideal candidate will possess strong analytical skills,...
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Technical Lead and ERP Architect
4 weeks ago
Richmond Hill, Canada Mackenzie Health Full timeTechnical Lead and ERP ArchitectMackenzie Health is embarking on a multi-year modernization of its human resources, finance, and supply chain services to implement a new Enterprise Resource Planning system (ERP). Our ERP program is a key initiative to enable exemplary corporate services functions, providing a backbone of support for the entire Hospital....
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Technical Sales Support
6 months ago
Richmond Hill, Canada EUROfase Inc. Full time***: This position is for an in-house Customer Care Technical Representative supporting our Sales Reps, Distributors and End Users. The Customer Care Technical Support Representative will play a pivotal role in ensuring our customers receive unparalleled support and assistance. **POSITION RESPONSIBILITES**: 1. Customer Service: - Assist customers in...
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Lead Cloud Applications Consultant
6 months ago
Richmond Hill, Canada opentext Full time**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. The Opportunity: CAC is a technical expert, ensuring customers have confidence that OpenText...
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Technical Lead and ERP Systems Architect
3 weeks ago
Richmond Hill, Ontario, Canada Mackenzie Health Full timeJob Title: Technical Lead and ERP Systems ArchitectJob Summary:Mackenzie Health is seeking an experienced Technical Lead and ERP Systems Architect to play a key role in the implementation of a new Enterprise Resource Planning system (ERP). The successful candidate will provide leadership, guidance, and expertise on the selection and implementation of the new...
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Jr. Technical Support Representative
6 months ago
Richmond Hill, Canada Amico Full time**Jr. Technical Support Representative** Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 9 manufacturing facilities employing over 1100 people across North America. We are currently looking for a Technical Support professional to join our growing...
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Technical Support Specialist
6 months ago
Richmond Hill, Canada Giesecke+Devrient Full timeJob Summary We are seeking a Technical Support Specialist to join our team. In this position, you will be responsible for servicing and operating our Identification Solutions for government customers and regional authorities. This is a remote position with travel to client locations within North-, South- America and Caribbean, and based within...
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Principal Technical Support Specialist
2 months ago
Richmond Hill, Canada Open Text Corporation Full time**Req id**:42686- Richmond Hill, ON, CA **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and...
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Application Support Analyst
6 months ago
Richmond Hill, Canada Venterra Realty Full timeDescription ROLE: Application Support Analyst REPORTS TO: Technology Experience Manager LOCATION: Remote / Corporate Office in Richmond Hill (Hybrid) COMPANY OVERVIEW Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues. It owns and...
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Senior Technical Support Specialist
3 weeks ago
Richmond Hill, Canada Paymentus Full timeApplication Support Engineer RoleWe are seeking a skilled Application Support Engineer to join our team at Paymentus. As a key member of our support engineering team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key Responsibilities:Act as a trusted advisor to our clients, providing expert technical...
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Industrial Technical Support Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Global Industrial Full timeGlobal Industrial OpportunityJob SummaryGlobal Industrial is seeking a skilled Technical Sales Representative to join our team. In this role, you will be responsible for providing exceptional technical support to our customers. Your primary focus will be to troubleshoot and resolve product-related technical issues, working closely with our Exclusive Brand...