Bilingual Fraud Officer
4 weeks ago
Bilingual Fraud Officer - Claims Review and Investigations Join to apply for the Bilingual Fraud Officer – Claims Review and Investigations role at RBC What's the opportunity? You will be responsible for supporting the bank’s strategy and delivering a superior client experience by providing quality service to clients and enhancing RBC’s risk mitigation strategy through the analysis and investigation of reported fraud claims, with a role continuum opportunity that includes Client card, Credit Card, VVD, Online and Telephone banking fraud. Job Description What will you do? Investigate different fraud type reported claims/transactions Apply analytical techniques to break apart complex, evolving fraudulent activities and trends Ensure quick resolution of identified issues/gaps Connect with clients, internal and external partners concerning sensitive and investigative issues Accurately prepare required documentation for investigations files Take ownership and accountability for the resolution of escalated fraud concerns Use in-depth fraud knowledge and related problem‑solving skills to identify and take action on potentially fraudulent transactions/activities/attacks End to end process of claims investigation as assigned by fraud type Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs. What you need to succeed? Must‑have: Previous fraud experience Strong analytical and decision making skills Professional communication and telephone skills Multi‑tasking, efficient and well organized Growth mindset and ability to use inductive and deductive reasoning MS Excel skills Ability to work the shift of 10am – 6pm Monday to Friday Nice‑to‑have: Knowledge of TSYS, Camps, Client view, Iris, EIM, Application launch pad, Siebel, Cart, Certapay, Wires, Bess, TBS, On demand, and 7A. Query capabilities What’s in it for you? A comprehensive Total Rewards Program Leaders who support your development Ability to make a difference and lasting impact Job Skills Anti‑Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control Seniority level: Not Applicable Employment type: Full-time Job function: Other, Information Technology, and Management Industries: Banking and Financial Services Additional Job Details Address: 7101 AV DU PARC, MONTRÉAL City: Montréal Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-29 Application Deadline: 2025-11-13 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr
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Bilingual Fraud Officer
2 weeks ago
Toronto, Canada Royal Bank of Canada Full time**En quoi consiste le rôle ?** À titre d’agent, Lutte antifraude, vous recevrez les appels entrants des clients afin d’aider ces derniers à soumettre une demande de règlement relativement à divers cas de fraudes, tout en posant des questions et en remettant en question les faits exposés par les clients. Vous prendrez en charge et assumerez la...
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Bilingual Fraud Officer
4 weeks ago
Toronto, Canada RBC Full timeBilingual Fraud Officer - Claims Review and Investigations Join to apply for the Bilingual Fraud Officer – Claims Review and Investigations role at RBC What's the opportunity? You will be responsible for supporting the bank’s strategy and delivering a superior client experience by providing quality service to clients and enhancing RBC’s risk mitigation...
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Bilingual Fraud Officer
4 weeks ago
Toronto, Canada RBC Full timeBilingual Fraud Officer - Claims Review and Investigations Join to apply for the Bilingual Fraud Officer – Claims Review and Investigations role at RBC What's the opportunity? You will be responsible for supporting the bank’s strategy and delivering a superior client experience by providing quality service to clients and enhancing RBC’s risk mitigation...
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Bilingual Case File Coordinator
4 weeks ago
Toronto, Canada Bilingual Source Full timeBilingual Case File Coordinator - Nov 17th Our client is searching for a bilingual (French and English) individual with experience in banking or financial services or investment operations. Check out the below and apply if you are interested and qualified. Cause This is an opportunity to use your financial industry knowledge in a capacity that NO LONGER...
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Bilingual Fraud Investigator
4 weeks ago
Toronto, Canada RBC Full timeA leading Canadian bank is seeking a Bilingual Fraud Officer for Claims Review and Investigations. The role involves investigating fraud claims, applying analytical techniques for fraud analysis, and ensuring quick resolutions. Bilingual communication skills in English and French are required for interactions across Canada. Ideal candidates should possess...
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Bilingual Fraud Investigator
4 weeks ago
Toronto, Canada RBC Full timeA leading Canadian bank is seeking a Bilingual Fraud Officer for Claims Review and Investigations. The role involves investigating fraud claims, applying analytical techniques for fraud analysis, and ensuring quick resolutions. Bilingual communication skills in English and French are required for interactions across Canada. Ideal candidates should possess...
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Bilingual Fraud Investigator
4 weeks ago
Toronto, Canada RBC Full timeA leading Canadian bank is seeking a Bilingual Fraud Officer for Claims Review and Investigations. The role involves investigating fraud claims, applying analytical techniques for fraud analysis, and ensuring quick resolutions. Bilingual communication skills in English and French are required for interactions across Canada. Ideal candidates should possess...
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Fraud Officer
2 weeks ago
Toronto, Canada Royal Bank of Canada Full time-- - **What is the opportunity?** As a Fraud Officer for the Digital Banking Transaction Monitoring Team within the Montreal Fraud Operations Centre, you will be responsible for the analysis and investigation of potential fraudulent transactions completed through the Online and Telephone Banking platform. **What will you do?** - Analyze and mitigate...
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Account Activity Fraud Agent
3 weeks ago
Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CIBC Full timeAccount Activity Fraud Agent - Remote - Bilingual Join to apply for the Account Activity Fraud Agent - Remote - Bilingual role at CIBC About the Role Account Activity Fraud Agent – Remote, Bilingual. The role is part of CIBC’s Fraud Operation Contact Centre, monitoring client transactions and investigating fraud across multiple channels. Work is remote,...
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Remote Bilingual Fraud Investigator
3 weeks ago
Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CIBC Full timeA leading financial institution is seeking an Account Activity Fraud Agent to work remotely. In this role, you will monitor client transactions and investigate potential fraud while ensuring a positive client experience. The ideal candidate is bilingual in French and English and possesses strong analytical and communication skills. This position offers a...
