Creative Specialist
3 weeks ago
Requisition ID: 186331
Career Group: Corporate Office Careers
Job Category: Loyalty Partnerships & Operations
Travel Requirements: 0 - 10%
Job Type: Full-Time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
The Gift Card Specialist is an integral member of the Gift Card Team. The Specialist will act as an Assistant Product Manager, owning the end-to-end experience for Sobeys Inc. corporate gift cards across all channels; in-store, online and bulk. The successful incumbent will manage the day-to-day operations of the business, working closely with internal and external partners to help run the gift card business smoothly and efficiently.
Here’s where you’ll be focusing:- Support new initiatives involving gift cards and promo cards.
- Support Finance, LP, Customer Service, and logistics with their gift card related inquiries.
- Support internal and external customers with their Bulk Gift Card order related inquiries.
- Provide support to Bulk Gift Card team with inquiries and product information.
- Support Sponsorship, Store Opening and other teams with gift and promo cards’ creative, store communication, testing, printing, and invoicing procedures.
- Support Loyalty Teammate Engagement campaigns including coordination of various campaign elements: Teammate communications, store signage, website and leaderboard updates, prizing, and issue resolution.
- Manage day-to-day loyalty operations support inbox and issue resolution process with internal stakeholders and Scene contact centre leads.
- An Undergraduate Degree or diploma in Marketing or Business.
- 2-5 years of relevant work experience in retail, advertising, marketing, product management, or merchandising environment.
- Strong reporting and analytics skills.
- Proficient in Microsoft Office Suite.
- Strong communications skills.
- Bilingual English/French is an asset.
- Store experience an asset.
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially, and emotionally.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
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