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TD Insurance, Vendor Manager

2 months ago

Markham, Canada TD Bank Full time
h3>TD Insurance, Vendor Manager - Commercial Insurance

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Remote Type: Hybrid

Locations: Markham, Ontario; Halifax, Nova Scotia; Calgary, Alberta

Time Type: Full time

Posted On: Posted 2 Days Ago

Job Requisition ID: R_1363067

Work Location:

Canada

Hours:

35

Line of Business:

Procurement & Sourcing

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. p>

Job Description:

Department Overview

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. p>

TD Insurance is entering the small business commercial insurance market with new product offerings for Canadian small business owners. It's an exciting time to join the team at this early stage as we shape the success of this program and continue to deliver on our Mission to care for Canadian families, making it easy to get the best advice, protection and support in their moments of need, always.

Job Description

As a Vendor Manager II supporting the Small Business Commercial Insurance portfolio, you will have an unprecedented opportunity to make a difference in the success of Canadian businesses and help TD Insurance in its mission to become a leading small business insurer in Canada. You bring a passion for the Commercial Insurance space and can support that passion with exceptional knowledge of the Third-Party Management Lifecycle in alignment with relevant frameworks, policies and standards.

Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

Accountabilities Include:

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Provide thought leadership and/or industry knowledge for commercial insurance and participate in knowledge transfer within the team and business unit.
  • Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
  • In-depth knowledge/expertise in commercial insurance and working knowledge of broader related areas.
  • Build an understanding of the commercial insurance industry, competition and the factors that differentiate the organization.
  • Supports projects of moderately to complex risk and resource requirements; li>
  • Supports complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
  • Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels.
  • Supports stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels.

Job Requirements

  • Undergraduate degree.
  • Understanding of the Commercial Insurance line of business (or ability to learn a business quickly) to effectively support and meet operational and project requirements.
  • Knowledge of current and emerging competitor and market trends, especially within the Commercial Insurance space.
  • Comfortable communicating with executives and other lines of business (LOB) stakeholders.
  • Able to multi-task & manage multiple initiatives in addition to Business As Usual (BAU) responsibilities.
  • Knowledge of contract terms & Vendor Management Centre of Excellence (VMCOE) guidelines to remain compliant with Audit & Legal requirements.
  • Ensure contract activities (renewals/amendments/Statements of Work (SOWs)/termination) are completed in a timely manner, while satisfying all risk partners.
  • Proficient knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements.

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. p>

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.