Appliance Sales Specialist

Appliance Sales Specialist at Kent Building Supplies Join to apply for the Appliance Sales Specialist role at Kent Building Supplies. The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The role provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive a base salary plus commission following a probationary period. Responsibilities Maintain the stock condition, showroom standards, and ensure a clean and safe shopping & work environment. Assist with merchandising and store product set-up. Drive sales through engagement of customers, suggestive selling, and sharing product knowledge. Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with focus on closing the sale. Work with a wide range of customers to sell a wide range of appliance products. Prepare estimates, close the sale, and follow up on deliveries. Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints. Qualifications Exceptional customer service skills with proven ability to close the sale. Sales experience in a fast‑paced customer service and retail sales environment. Ability to work a flexible schedule including evenings and weekends. Adherence to company policies and procedures. Pass a standard background check. About The Team Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an e‑commerce website, our mission is to be the best source of home improvement products through superior customer service and know‑how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co‑operative and the ARENA buying group which ensures our great product selection and pricing. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company; however, only those candidates selected for an interview will be contacted. Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Retail #J-18808-Ljbffr